2014-2021 Radio/Infotainment/Navigation - Issues, Problems, Questions, Updates
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4literrang (05-30-19)
05-30-19, 10:57 AM
#305
Driver School Candidate
05-30-19, 02:41 PM
#306
You should be able to see the part numbers on the unit if it is out of the car. Let me know how that unit works for you. I am glad that you were able to find a unit for that price. I believe hitechserv.com price is if they do not replace the circuit board. Also, do you have your unit out of the car? If so could you post the rear of the unit? I believe the rear are identical for the connectors. However, I was told the Mark Levinson was optical out versus analog for the non-ML unit. I am not sure how if the units use same connectors.
Last edited by R3loader; 05-30-19 at 02:45 PM.
05-30-19, 03:01 PM
#307
Driver School Candidate
You should be able to see the part numbers on the unit if it is out of the car. Let me know how that unit works for you. I am glad that you were able to find a unit for that price. I believe hitechserv.com price is if they do not replace the circuit board. Also, do you have your unit out of the car? If so could you post the rear of the unit? I believe the rear are identical for the connectors. However, I was told the Mark Levinson was optical out versus analog for the non-ML unit. I am not sure how if the units use same connectors.
Rear connectors
86130-60121
Faceplate says "100514"
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Acrad (05-30-19)
07-08-19, 07:05 PM
#310
FWIW - I just had a battery changed today, and it took about a minute for my “Infotainment” screen to come back up -said something about ‘Loading”... clock took a few minutes too... But... i did come back. I assume you waited a few minutes?
That said - I thought my computer got fried in the battery swap process.
That said - I thought my computer got fried in the battery swap process.
07-09-19, 09:49 AM
#312
I think Toyota knows something wrong with these units. I took my car in last month and asked the serviced manager to go to Lexus to see if they would help me pay for the replacement. To my surprise, they paid for my refurbished unit out of good will. I think these units are starting to go bad and Toyota need to be aware of the issue. It definitely would make me think twice about getting another Toyota/Lexus eventhough mechanically their cars are rock solid. The repair cost for these units are way out of line.
07-29-19, 10:51 AM
#313
Driver School Candidate
So let me let everyone know the real & not the BS or misinformed....
The Nav in the 13/14 models had issues, they mad a software patch & cleared it up... Then Lexus changed the brain unit on for the 15 model where the Nav, Mouse, & radio/media center are now 1 unit & it brought back the issue but only in some models... The only thing that can be done (right now) is the brain ie the Nav/radio needs to be replaced... but Lexus will have a tech look @ ur car & run a diagnosis & it should be replaced under ur warranty... Reason I know, I have a GS F-Sport RWD I just picked up with 1300 miles on it doing the same thing every so often... Not to mention a friend of mine is a service manager @ a Lexus dealership here in MA & he told me Lexus sent out a all dealer notification 2 weeks ago...
The Nav in the 13/14 models had issues, they mad a software patch & cleared it up... Then Lexus changed the brain unit on for the 15 model where the Nav, Mouse, & radio/media center are now 1 unit & it brought back the issue but only in some models... The only thing that can be done (right now) is the brain ie the Nav/radio needs to be replaced... but Lexus will have a tech look @ ur car & run a diagnosis & it should be replaced under ur warranty... Reason I know, I have a GS F-Sport RWD I just picked up with 1300 miles on it doing the same thing every so often... Not to mention a friend of mine is a service manager @ a Lexus dealership here in MA & he told me Lexus sent out a all dealer notification 2 weeks ago...
On your car, do you have any part numbers or vin that we could use to deal with our dealers to have replaced? Still fighting this on my wife's car.
Last edited by 98SBF; 07-29-19 at 11:49 AM.
07-29-19, 01:44 PM
#314
My '14 ML unit was out of warranty and Lexus replaced under "good will". My unit would not boot at all and I had lost control to my AC, Bluetooth, etc. I think Toyota knows there is something wrong with these units. Ask your service manager to contact Toyota and see if they would help you pay for the replacement.
07-29-19, 02:53 PM
#315
Racer
How is your battery?
The reason I asked was that my nephew's 2015 IS350 was having issues with the NAV, not responding then turn off etc...
Then finally he couldn't start the car. He replaced the battery and everything works again. The NAV is now back to normal. I've heard weird things happened with weak battery
The reason I asked was that my nephew's 2015 IS350 was having issues with the NAV, not responding then turn off etc...
Then finally he couldn't start the car. He replaced the battery and everything works again. The NAV is now back to normal. I've heard weird things happened with weak battery