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Clearly there is a fix. Like Covid vaccinations, I assume "No Fix Yet" = "Not Yet On Priority List" ... so we have to wait our turn. I have a 2019 and keep getting the letters.
I have a 2019 with the recall (not fixed yet) been driving without any issues. So I wouldn't worry about the fuel pump and even if they eventually do issue one, you can still drive it without any problems.
Got it done last week, but weird creak out of rear suspension area on very bumpy roads -- anyone else hear anything after the recall is complete. Maybe a loose bracket?
I just had the fuel pump recall done on my 2019 GX460; about two days later, I get a check engine light with the code P0456 (EVAP System Leak Detected; very small leak). I checked the gas cap and cleaned the mating surfaces/o-ring and then cleared the code with my Blue Driver. Two days later, the check engine light is back. I took a look at the connections to the charcoal canister and everything appears to be connected. While I was under the car, I also noticed that my front differential pinion seal is leaking (another issue altogether). Not having too much fun with this GX with less than 40K miles on it. Argghh.
I do plan on taking it back in to the Lexus dealer to troubleshoot, but I know this is likely related to the fuel pump change and not the gas cap. Anyone have similar issues???
Word of warning to anyone who hasn't had this done yet - if possible, request a technician who has performed a few of these already. Mine got botched and left me stranded.
EDIT: just talked with the service manager at the original dealer, who is reimbursing my towing and assured me that the technician who messed up the install was a 16 year veteran. So just a goof up I suppose.
Here's the story I just posed in my build thread:
On Tuesday (that's 6 days ago), Hendrick Lexus of Charleston replaced my fuel pump as part of the recall. After 0 issues over 500 miles of really intense driving, we were on our way home and when going up hills on the interstate, I noticed the GX started to shudder and I couldn't get it to downshift to keep up with traffic. It was subtle at first, but after about 2 minutes, it was shuddering pretty hard, and I was losing speed quickly. Classic signs of a bad fuel pump, but I also was running uphill at 80 mph in 95 degree weather with a fully loaded car with a RTT on top, so I thought maybe the transmission could be overheating? Not the most logical choice, but that's what came to me during a mild panic. It was time to get gas so I pulled off at the next exit to fill up and let things cool off.
While I'm filling up, I got out my Toytec II scan tool, but didn't get any codes and nothing seemed off. Transmission temperatures were within spec so no issues there. At this point, we were in the middle of nowhere, about halfway between Greenville and Columbia, so I was hoping to at least limp it closer to Columbia where help would be more accessible. Went to restart the car, and...nothing. Engine would turn over but not crank. The car was full of camping gear, but I did my best to listen for the fuel pump to prime when accessory was on, but I couldn't hear anything. Tried swapping relays without success. So I knew it was time and called AAA. Being in the middle of nowhere meant that a tow to the nearest Lexus dealer was close to $200, plus AAA stated we would not be allowed to ride with the tow truck driver due to COVID. We spent an hour trying to find a Lyft or rental car without success. Once the driver got there, he did allow us to mask up and ride with him. Very grateful for that.
Here's where I have to give a shout out - Jim Hudson Lexus of Columbia was by far the best service experience I've ever had. I showed up with a tow-in, obviously without an appointment. My service advisor immediately recognized the issue (said this has happened a few times) and called my dealer that performed the recall, said he would get my car in right away, and that I would have an update in an hour. Turns out, the update was that the fuel pump o-ring was not installed properly by Hendrick, and after about two hours, I had my GX back (even hand-washed, since the RTT wouldn't fit through the automatic wash). I was never handed a bill, and was given instructions on how to get my towing reimbursed by Lexus. I fully expected to either be renting a car or spending the night in Columbia and to have to fight to get the work covered - I've never showed up to an unknown dealer and had a large issue (they had to drop my completely full tank) and been taken care of so fast or so well. So big thanks to them for getting me home in one piece!
This is still haunting me a year and a half later - I just got the GX back from the dealer for a CEL about a small evap leak. Long story short, it was related to the fuel pump recall done in JULY 2020 (yes, 18 months ago). Luckily they fixed it for free (I had to ask if it was connected to the recall). How have two separate dealerships messed up one recall on my car twice? Makes me question if I should have even had the recall done in the first place.
03-14-21, 10:43 AM
