GX - 2nd Gen (2010-2023) Discussion topics related to the 2010 + GX460 models

2010-2013 OEM Radio, Stereo, #Navigation #Infotainment Problems, Questions, Updates

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Old 03-02-22 | 01:52 PM
  #391  
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Default Audio Off on 2011 GX460

Audio Off in my 2011 GX460. Checked fuses, no bad ones. Have tried pressing mode button on steering wheel and also pressing power/volume button for 25 secs. Display just says "Audio Off." Not sure where amplifier is located. Tboughts?
Old 03-02-22 | 05:54 PM
  #392  
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Originally Posted by AppalJack
Audio Off in my 2011 GX460. Checked fuses, no bad ones. Have tried pressing mode button on steering wheel and also pressing power/volume button for 25 secs. Display just says "Audio Off." Not sure where amplifier is located. Tboughts?
Have you turned the power/volume **** on the radio clockwise? It may have been turned counter clockwise where there is no audio. Just a thought.
Old 03-02-22 | 06:02 PM
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Thank you. Will double check.
Old 03-02-22 | 06:16 PM
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Good thought. Checked but that didn't help. Maybe it's a connect to the Amp which is a bit hard for me to get to. Biting the bullet and going to dealer tomorrow.
Old 03-03-22 | 08:44 AM
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Originally Posted by AppalJack
Good thought. Checked but that didn't help. Maybe it's a connect to the Amp which is a bit hard for me to get to. Biting the bullet and going to dealer tomorrow.
Disconnect the battery for 15 mins, which will reset everything, then try.
Old 03-03-22 | 08:59 AM
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Thank you. Doing that now. Hope it works.
Old 03-03-22 | 04:40 PM
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Unfortunately disconnecting the battery for a reset didn't help. Also tried voice command of launch audio and audio on with no results. No indication voice was working at all. Pretty much out of answers. Must be something haywire in heads up unit.
Old 03-03-22 | 05:14 PM
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You have a heads up unit? This was not available so perhaps misspoke or I am missing something. My understanding is the “heads up” shows information on the windshield?
Old 03-03-22 | 05:25 PM
  #399  
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No. My bad. You are correct. Just have the dash display. The dealer I talked to today called it a head unit.
Old 03-03-22 | 05:44 PM
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Ahh, thanks for clarifying. Some people post issues after they’ve installed aftermarket products so I was just checking.
Old 03-03-22 | 07:06 PM
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Originally Posted by AppalJack
No. My bad. You are correct. Just have the dash display. The dealer I talked to today called it a head unit.
Does your Nav function normally?
Old 03-03-22 | 08:13 PM
  #402  
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Yes, Nav is normal. But no audio of any kind.
Old 03-03-22 | 09:13 PM
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Originally Posted by AppalJack
Yes, Nav is normal. But no audio of any kind.
Looks like you have a malfunction head unit now, @Acrad may have some information about possible third party that do repair for GX head unit. Lexus only replace this and it is very expensive if outside warranty.
Old 03-04-22 | 01:17 AM
  #404  
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Originally Posted by AppalJack
Yes, Nav is normal. But no audio of any kind.
Keep us posted. I would think checking EBay for a used part would be my first choice. Try plugging your phone in aux and play music, using the volume button on the phone on max. I’m sure you tried everything and now I’m just reaching. Acrad may be researching it, we need to alert him like a Batman light signal in the sky
Old 03-04-22 | 07:24 AM
  #405  
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Thank you. Will try plugging phone into aux and report back.



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