Squeaks and rattles in dash
#16
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I do not give a rip about my local dealer that is were the problem was. However, if you have a problem that the dealer can not or will not fix go to corporate facebook page and make some noise they will get to you fast to make sure you do not keep all the noise going. Lexus is in a close race with MB and they do not want to lose it. They want us all to be happy owns who will tell our friends about how good a car we have.
#17
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Service rep just called and said my car should be good o go. He said Lexus told him the cowls were coming in with too thin of the padding/insulation material. They supposedly replaced mine with a thicker variant. Le Seems like this could be a problem on many '11 RX's
#20
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I called back the Lexus rep, it's actually their satisfaction hotline, he wasn't available and the lady said she would have him call back.
I am glad to get my car back, so much smoother and refined than the loaner RX 350
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#24
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Thanks Billy, dealer experience was ok, just going there was a pain and having my car there close to 2 weeks for this 1 rattle was frustrating and disheartening. Don't want to go back anytime soon. Hope you had all your issues with your dealer taken care of as well, enjoy the weekend
#25
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my issues is a simple fix will never go back there again. Will pay for the 5k and 10k service out of pocket and take it to a Toyota dealer for that work. If I have to take it to Lexus dealer will drive or have it towed to New Orleans, La 175 miles way. Will take it to the local Mercedes Benz Dealer for a wax product reapplication every six months. Great car crap dealer service department.
#26
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my issues is a simple fix will never go back there again. Will pay for the 5k and 10k service out of pocket and take it to a Toyota dealer for that work. If I have to take it to Lexus dealer will drive or have it towed to New Orleans, La 175 miles way. Will take it to the local Mercedes Benz Dealer for a wax product reapplication every six months. Great car crap dealer service department.
#30
I can't believe they still have not taken care of those issues. There is same problem with GS's... I was actually considering rx450h for my wife, but seems lexus just doesn't care. Too bad... this is why I'm getting rid of my first, and last lexus...
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