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Infotainment system randomly reboots 19 Es300h

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Old 02-02-19, 06:45 AM
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pgiinc
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Default Infotainment system randomly reboots 19 Es300h

I had it a week every morning it seems to happen only once my infotainment system reboots
i got it in video
I rather not have them take apart my new car but I feel they got fix it I don’t want it to short out

here is a video showing it happing
https://photos.app.goo.gl/SyZQbzNMhA2ySB6r6

2019 ES300H ULTRA lux ML loaded

anyone else? Or just me
Old 02-02-19, 08:11 AM
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95bat
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Had mine about 6 weeks, hasn't done that once. I'd take it in... a lot of times reboots like that are crashes which, like other computers, can be fixed with software updates instead of swapping hardware. If you're lucky, that'll be the fix.
Old 02-02-19, 09:47 AM
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lesz
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On the Generation 6 ES board here at CL, there were a number of reports of the same random rebooting of the infotainment system on Generation 6 ES cars.

About a day after I bought my 2017 ES, I had one of those random reboots. I had another one a couple of weeks later. In the 2+ years since that time, there have been no additional reboots.

Just like with other electronics, often a reboot will fix some other problem.
Old 02-06-19, 01:46 PM
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pgiinc
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Originally Posted by pgiinc
I had it a week every morning it seems to happen only once my infotainment system reboots
i got it in video
I rather not have them take apart my new car but I feel they got fix it I don’t want it to short out

here is a video showing it happing
https://photos.app.goo.gl/SyZQbzNMhA2ySB6r6

2019 ES300H ULTRA lux ML loaded

anyone else? Or just me
ok guess what!

My wife just told me her 2019 NX300h did the same thing rebooted up in front of the apothecary next to the firestation just like mine does she says.
same place mine has been doing it come to think of it, after I eat breakfast in the mornings at the apothecary and pull out on the highway leaving mine has been rebooting
so now it kinda makes sense it must be something causing both cars to do this like maybe a radio signal at the firestation???
hmmm

2019 NX300h
2019 ES300H
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