First day with my NX 350h and some early issues
08-12-22, 05:31 AM
#31
Appreciate the advice ct6978. It's disappointing these issues are widespread but also surprising. In particular, the network congestion issue, if indeed that is the issue, I hadn't even seen mentioned here before and the Lexus dealership technical specialist claimed to have never heard of it.
I'm going to try to remove my phone as a profile identifier, though not sure how to do that.
The USB stick is standard FAT32, 16 GB size. No problem with the directory structure as the infortainment displays the contents fine. It's just a minor annoyance compared to everything else.
Does your compass direction arrow work as it should?
I'm going to try to remove my phone as a profile identifier, though not sure how to do that.
The USB stick is standard FAT32, 16 GB size. No problem with the directory structure as the infortainment displays the contents fine. It's just a minor annoyance compared to everything else.
Does your compass direction arrow work as it should?
Last edited by genadi; 08-12-22 at 05:39 AM.
08-12-22, 07:30 AM
#32
Intermediate
Couple of new issues arise from today's 2 hour highway trip.
The most concerning is a "partial" failure of adaptive cruise control. I think the error message was "Distance Control OFF" which means there was no way to set the following distance behind a vehicle in front. I can't understand why adaptive cruise would continue to function in this scenario (I'm certain it did because lane trace assist still worked) as if you weren't paying close attention to the HUD, you would think everything was fine and not realize your vehicle isn't going to slow down for anyone in front of you. It happened twice and I had to stop and restart the vehicle to get cruise control working properly again.
The other issue I had has been reported before but was a first for me; Android Auto simply refused to exit so I could access the Lexus interface. This also happened twice and could be resolved by rebooting the infotainment (by holding down the power button).
On the other hand, the compass worked flawlessly today. Yah!
The most concerning is a "partial" failure of adaptive cruise control. I think the error message was "Distance Control OFF" which means there was no way to set the following distance behind a vehicle in front. I can't understand why adaptive cruise would continue to function in this scenario (I'm certain it did because lane trace assist still worked) as if you weren't paying close attention to the HUD, you would think everything was fine and not realize your vehicle isn't going to slow down for anyone in front of you. It happened twice and I had to stop and restart the vehicle to get cruise control working properly again.
The other issue I had has been reported before but was a first for me; Android Auto simply refused to exit so I could access the Lexus interface. This also happened twice and could be resolved by rebooting the infotainment (by holding down the power button).
On the other hand, the compass worked flawlessly today. Yah!
It remained that way for a few minutes before the icon turned white and I hit the resume button and it activated again. This happened three times in total during that trip.
I did look in the manual and couldn't find anything. I'll look again though. Good thing I have my first service lined up for next week. I'll definitely bring it to the tech's attention and have them explain what and if it's an issue, fix it.
Last edited by LStoneX; 08-12-22 at 07:40 AM.
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Kusala (08-12-22)
08-12-22, 09:37 AM
#33
Intermediate
My new NX350(t) is starting to join the Electronic Gremlin Club.
- After two weeks of flawless behavior by all elements of the system, the SiriusXM acted up the other day. It was still receiving the signal (I could see the song and artist changing), but it produced no sound whatsoever. Turned the vehicle off and on a few times and reset the system (hard press of the audio button) a few times without success. I asked XM to send a refresh signal, with no immediate success. But the system came back to life with full capability about 30 minutes later, either because of the refresh or…something else.
- When the XM returned, the native Lexus map disappeared. Just a blank screen in native Lexus, though Apple CarPlay remained functional. A system reset solved that.
- Today, CarPlay suddenly disappeared while on the road, replaced by the native Lexus map that filled the entire screen, no buttons along the left hand side or at the bottom, so no way to really use it or get back to CarPlay. Restarting the ignition solved that one, bringing me back to CarPlay.
- Now, I’m on high alert.
- After two weeks of flawless behavior by all elements of the system, the SiriusXM acted up the other day. It was still receiving the signal (I could see the song and artist changing), but it produced no sound whatsoever. Turned the vehicle off and on a few times and reset the system (hard press of the audio button) a few times without success. I asked XM to send a refresh signal, with no immediate success. But the system came back to life with full capability about 30 minutes later, either because of the refresh or…something else.
- When the XM returned, the native Lexus map disappeared. Just a blank screen in native Lexus, though Apple CarPlay remained functional. A system reset solved that.
- Today, CarPlay suddenly disappeared while on the road, replaced by the native Lexus map that filled the entire screen, no buttons along the left hand side or at the bottom, so no way to really use it or get back to CarPlay. Restarting the ignition solved that one, bringing me back to CarPlay.
- Now, I’m on high alert.
08-12-22, 11:19 AM
#34
@Susido I too have been experiencing the issue where the compass in the HUD has been "locked" on North regardless of the direction of travel. After further investigation I've discovered that this only happens if I have a navigation route set in Google Maps running via Android Auto. If I don't have a route set via Android Auto it's fine. Also fine if I use the OEM Lexus navigation and screen.
I just wondered if this is something that you can relate to.
I just wondered if this is something that you can relate to.
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Susido (08-12-22)
08-12-22, 01:37 PM
#35
Driver
Thread Starter
@Susido I too have been experiencing the issue where the compass in the HUD has been "locked" on North regardless of the direction of travel. After further investigation I've discovered that this only happens if I have a navigation route set in Google Maps running via Android Auto. If I don't have a route set via Android Auto it's fine. Also fine if I use the OEM Lexus navigation and screen.
I just wondered if this is something that you can relate to.
I just wondered if this is something that you can relate to.
08-12-22, 01:44 PM
#36
Driver
Thread Starter
This is something I also experience a couple of days ago on a long 3-hr round trip. I had adaptive cruise on with LTA and suddenly the green lights changed white and the Adaptive Cruise icon turned red. And the message on the MID was something like "Adaptive Cruise not available. See owner's manual". In my case though, LTA was no longer active as well because the lines turned white and I had to steer the car myself.
It remained that way for a few minutes before the icon turned white and I hit the resume button and it activated again. This happened three times in total during that trip.
I did look in the manual and couldn't find anything. I'll look again though. Good thing I have my first service lined up for next week. I'll definitely bring it to the tech's attention and have them explain what and if it's an issue, fix it.
It remained that way for a few minutes before the icon turned white and I hit the resume button and it activated again. This happened three times in total during that trip.
I did look in the manual and couldn't find anything. I'll look again though. Good thing I have my first service lined up for next week. I'll definitely bring it to the tech's attention and have them explain what and if it's an issue, fix it.
08-12-22, 01:50 PM
#37
Driver
Thread Starter
The only possible "environmental" issue would have been the insects splattered on the grill where the sensors are located. But there wasn't all that many insects and I would expect the error message to indicate "sensor blocked" or "please clean sensors" which I sometime get on my Ford vehicles from snow accumulation. Maybe it was one strategically placed grasshopper!
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redhot47fl (08-12-22)
08-12-22, 01:59 PM
#38
Driver
Thread Starter
Congrats on the compass!
For the AA not shutting down, how long did you wait/try? I noticed that AA seems to take a while when it initially starts up before the 'exit to Lexus Interface' button would work....I ended up not using AA....but it was almost like when I first boot up the phone and it was doing a bunch of background processes and reacted very slowly to inputs. In the car it would probably take 5-10 seconds before the button became functional.
For the AA not shutting down, how long did you wait/try? I noticed that AA seems to take a while when it initially starts up before the 'exit to Lexus Interface' button would work....I ended up not using AA....but it was almost like when I first boot up the phone and it was doing a bunch of background processes and reacted very slowly to inputs. In the car it would probably take 5-10 seconds before the button became functional.
I have a fair bit of experience with AA and know it is prone to strange behavior so this is one issue likely not a fault of the Lexus interface.
Last edited by Susido; 08-12-22 at 02:05 PM.
08-12-22, 03:07 PM
#39
My new NX350(t) is starting to join the Electronic Gremlin Club.
- After two weeks of flawless behavior by all elements of the system, the SiriusXM acted up the other day. It was still receiving the signal (I could see the song and artist changing), but it produced no sound whatsoever. Turned the vehicle off and on a few times and reset the system (hard press of the audio button) a few times without success. I asked XM to send a refresh signal, with no immediate success. But the system came back to life with full capability about 30 minutes later, either because of the refresh or…something else.
- When the XM returned, the native Lexus map disappeared. Just a blank screen in native Lexus, though Apple CarPlay remained functional. A system reset solved that.
- Today, CarPlay suddenly disappeared while on the road, replaced by the native Lexus map that filled the entire screen, no buttons along the left hand side or at the bottom, so no way to really use it or get back to CarPlay. Restarting the ignition solved that one, bringing me back to CarPlay.
- Now, I’m on high alert.
- After two weeks of flawless behavior by all elements of the system, the SiriusXM acted up the other day. It was still receiving the signal (I could see the song and artist changing), but it produced no sound whatsoever. Turned the vehicle off and on a few times and reset the system (hard press of the audio button) a few times without success. I asked XM to send a refresh signal, with no immediate success. But the system came back to life with full capability about 30 minutes later, either because of the refresh or…something else.
- When the XM returned, the native Lexus map disappeared. Just a blank screen in native Lexus, though Apple CarPlay remained functional. A system reset solved that.
- Today, CarPlay suddenly disappeared while on the road, replaced by the native Lexus map that filled the entire screen, no buttons along the left hand side or at the bottom, so no way to really use it or get back to CarPlay. Restarting the ignition solved that one, bringing me back to CarPlay.
- Now, I’m on high alert.
08-12-22, 03:09 PM
#40
When AA wouldn't exit for me, pressing that round white icon simply caused the display to scroll to the last icon in the list of available AA apps. The infotainment would have been on for over an hour at that point.
I have a fair bit of experience with AA and know it is prone to strange behavior so this is one issue likely not a fault of the Lexus interface.
I have a fair bit of experience with AA and know it is prone to strange behavior so this is one issue likely not a fault of the Lexus interface.
08-12-22, 05:43 PM
#41
Intermediate
08-12-22, 09:47 PM
#42
I'm wondering if this is a coincidence.... I had called Tuesday afternoon to cancel my other car's service and was assuming they screwed something up (as usual) as I think XM stopped working that evening, but we didn't notice till Wednesday morning around 8:30 PT/11:30ET. Oddly, though, just as you described, it would show the song info but blank air. We got sound out of Ch 001, but that's the XM preview.
I called them, went through the usual BS fixes (reboot, them sending the initialization signal, etc) and then they escalated it....a few hours later it worked.
I called them, went through the usual BS fixes (reboot, them sending the initialization signal, etc) and then they escalated it....a few hours later it worked.
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redhot47fl (08-13-22)
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