IS 350 Wood Scratches
02-24-06, 12:40 PM
#106
Originally Posted by 06LexIS350
Finally after 2 months worth of complaining to the Lexus 800 number I was able to schedule a visit with the factory guy.
I met him yesterday. He is going to document the issue. Problem is that not a lot of people are complaining to the dealer and the 1-800 Lexus number...So, if you have a problem and you haven't called Lexus it is your own fault.
We did experiment with a cleaner that helped remove most of the even deepest scratches. I am posting the name and type of cleaner. I strongly recommend you get some of this. Take care as to not let the cleaner spread outside the wood area or it will damage the other areas of the interior.
We used Novus #2 Fine Scratch Remover. It works great and will not damage. We used sparingly and the dealer performed the proceedure.
It got all but the deepest scratch out of the wood. The only part (area by cupholder) it did not get. He ordered replacement part for free.
So, the light to medium stuff comes out great. Load up on it as the interior of this car is TOOOOOOO delicate.
Just today I was wiping off the dash with a soft cotton cloth and water and it scratched it up...HERE WE GO AGAIN...
Man, Lexus does not know how to build a car.
I met him yesterday. He is going to document the issue. Problem is that not a lot of people are complaining to the dealer and the 1-800 Lexus number...So, if you have a problem and you haven't called Lexus it is your own fault.
We did experiment with a cleaner that helped remove most of the even deepest scratches. I am posting the name and type of cleaner. I strongly recommend you get some of this. Take care as to not let the cleaner spread outside the wood area or it will damage the other areas of the interior.
We used Novus #2 Fine Scratch Remover. It works great and will not damage. We used sparingly and the dealer performed the proceedure.
It got all but the deepest scratch out of the wood. The only part (area by cupholder) it did not get. He ordered replacement part for free.
So, the light to medium stuff comes out great. Load up on it as the interior of this car is TOOOOOOO delicate.
Just today I was wiping off the dash with a soft cotton cloth and water and it scratched it up...HERE WE GO AGAIN...
Man, Lexus does not know how to build a car.
What part are they replacing for you? The Cupholder lid?
02-24-06, 01:32 PM
#107
Super Moderator
Originally Posted by 06LexIS350
We used Novus #2 Fine Scratch Remover. It works great and will not damage. We used sparingly and the dealer performed the proceedure.
02-24-06, 04:15 PM
#108
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Originally Posted by cmusic
I've had my IS with wood trim for nearly 3 months now. I drive it everyday and even drive a car load of co-workers to lunch some days in it. No scratches or any problems at all on the interior other than sweeping the dirt up off the floormats. I think the scratching problems are mostly due to owner use/abuse.
02-24-06, 04:38 PM
#109
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Originally Posted by Cmusic
I've had my IS with wood trim for nearly 3 months now. I drive it everyday and even drive a car load of co-workers to lunch some days in it. No scratches or any problems at all on the interior other than sweeping the dirt up off the floormats. I think the scratching problems are mostly due to owner use/abuse.
02-24-06, 05:43 PM
#110
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Originally Posted by heffergm
Owner abuse? Of the wood trim? Like guys are getting into their cars and beating the wood... (so to speak)? Give me a break.
02-24-06, 06:04 PM
#112
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I'm sorry, but it's pretty ridiculous to have to worry about scratching the console with something as benign as buttons from a shirt, especially in a high traffic area like that. I'm pretty sure mine came from the straps of my backpack dragging across there when I get out of the car.
I don't expect any vehicle to be indestructable, but this is not acceptable.
I don't expect any vehicle to be indestructable, but this is not acceptable.
04-13-06, 04:08 PM
#114
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Anyone figured out other dashkits that can replace the wood? I was notified that all Texas 2IS comes with wood trim now. I do not want to wood trim. I did see the carbon fiber trim but it is too expensive. Can anyone help me out?
04-13-06, 04:12 PM
#115
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Originally Posted by taejin09
Anyone figured out other dashkits that can replace the wood? I was notified that all Texas 2IS comes with wood trim now. I do not want to wood trim. I did see the carbon fiber trim but it is too expensive. Can anyone help me out?
04-13-06, 05:27 PM
#116
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Originally Posted by 06LexIS350
Here is photo 2. The thing only allows for 1 at a time
Kinda sucks on my new car...I totaly understand why your pissed though and sympathize with you on the matter.
04-14-06, 04:06 PM
#117
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Brought my car in for rattles. They worked on the dashboard and subsequently scratched the wood trim. I noticed the scratches right away due to the sunlight. I called the service manager over and complained and asked them to replace it. He ordered the part but it hasn't come in yet.
04-14-06, 09:31 PM
#118
Originally Posted by jjohur
Brought my car in for rattles. They worked on the dashboard and subsequently scratched the wood trim. I noticed the scratches right away due to the sunlight. I called the service manager over and complained and asked them to replace it. He ordered the part but it hasn't come in yet.
04-14-06, 11:12 PM
#119
Super Moderator
Originally Posted by ES3
You should have asked him to get yout the sports package metallic looking part, the new wood part will scrach again and it's like 2-grand to replace!?
04-14-06, 11:19 PM
#120
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Man, Lexus does not know how to build a car.[/QUOTE]
oh really? because of your scratching of your console? this makes a lot of sense. yes indeed. lexus has no chance in hell of succeeding [sp] because of their poor build quality. drat.
oh really? because of your scratching of your console? this makes a lot of sense. yes indeed. lexus has no chance in hell of succeeding [sp] because of their poor build quality. drat.