Dealer sold me a demo as new, what can I do about it?
#77
Hey Nine. I've been following this thread for a while (as have many others). I agree with you. What the dealer did was completely dishonest and sleazy. They lied to you upfront, and figured that you would be so worn down by the end of the night that you'd take the car even when you found out that it had 140 miles (nothwithstanding the fact that at the start of the evening you specifically told them that the car must have only a few miles on it). Unfortunately, as we all know, this is a common dealer tactic. If they hold you off long enough, you'll get so fed up with the experience that you'll just want to get out of there (with the car, of course) and you'll agree to just about anything. I would have thought that a Lexus dealership was above this tactic, but apparently not. It still makes absolutely no sense to me when a salesperson disappears for 15-20 minutes to "run the numbers." Give me a freakin' break. They sell these cars day in and day out. Are you telling me that they don't know exactly what the "number" is from the moment you walk in the door? It's completely ridiculous. I don't and won't buy a car like that. Whenever I'm buying a car, when the salesperson gets up to "run the numbers," I tell them that if they are not back in 5 minutes, they may as well not come back at all because I won't be there. I'm very calm in my demeanor, and I tell them that I'm not being hostile about it, but I don't have time to waste and they can run whatever numbers they need to run in 5 minutes.
You'll get past this (it sounds like you already are). Enjoy the car. It's really sharp.
e
You'll get past this (it sounds like you already are). Enjoy the car. It's really sharp.
e
#78
Originally Posted by NINEZeRO
Listen, I bought the car the in one day and the whole process took about 4 to 5 hours. First this dealership is located in a very densly populated area (bergen county NJ pop: 850,000+) so the dealership has a very tiney parking light which has barely enough spots for service vehicles and sales customers, therefore they leave all their vehicles that are for sale at a warehouse few miles away.
Originally Posted by NINEZeRO
Not too long after we agreed at a trade-in price I asked how many miles were on the car and this guy told me it was brand new but he did not know the exact mileage. I told him that as long it doesn't have like 100 miles it wouldn't be a problem and he shook his head and said that it was definitely under that.
Originally Posted by NINEZeRO
Then after I found that my credit had been aproved I asked to see the car and window sticker. He told me that the car was already being washed and prepared (I told the salesman when I first called him that I was trying to pick up the same day) so I would have to wait until the car gets there.
Originally Posted by NINEZeRO
So after about 2 hours they bring me the papers to sign and I tell them that I want to see the car first.
Originally Posted by NINEZeRO
Like I said even after I saw the car had 140 miles I didn't want to go home empty handed after spending over 4 hours at this dealer and several more at another dealership before plus 70+ miles of driving.
Originally Posted by NINEZeRO
If the salesman did not lie to me in the beginning of the conversation/deal then I would not have spent the whole day there.
I think it's great you're wanting to make sure your care is taken care of. It's commendable. I'm the same way. Fact is, most likely, even 248 miles of hard driving is not going to have a detrimental effect on the car.
Take this as a lesson. You're the one in power when you walk into a dealership. The moment you walked in there and weren't prepared to walk out, if need be, you put them in the driver's seat. Theyr'e trained, seasoned and typically can pick up on that quickly. I'm really sorry you feel your experience was so poor. I know you don't want to hear it but you have noone to blame but yourself. That's a kickass car. Go enjoy it for goodness sake.
#79
Nine,
You have a nice new car There is absolutely no reason for you to feel bad about your purchase. The more you talk to some of the **** people from this forum the worst you will feel. A car will never stay perfect after you drive it off the dealership. You will get more nicks and scratch as you drive your car more. Who cares? they add character and remind you that you bought your car to be driven and not to be stored in the garage. If you feel bad about your situation just go out and take a drive on a open road nearby and you should will feel better again. Get over the little detail and enjoy your new car!
You have a nice new car There is absolutely no reason for you to feel bad about your purchase. The more you talk to some of the **** people from this forum the worst you will feel. A car will never stay perfect after you drive it off the dealership. You will get more nicks and scratch as you drive your car more. Who cares? they add character and remind you that you bought your car to be driven and not to be stored in the garage. If you feel bad about your situation just go out and take a drive on a open road nearby and you should will feel better again. Get over the little detail and enjoy your new car!
#81
Originally Posted by NINEZeRO
There is no discrepency now, I am over it, they will replace my grill, i will never buy a car from them again. Nothing more. I have been only answer people's comments to me, some of which were offensive. These people are telling me the dealer did nothing wrong, they did they lied to me when I first asked about the mileage and held off until the last minute when the car was all prepared.
Let me repeat I have just been replying to members who have been telling me the dealership did nothing wrong and my bad purchase experience was all my fault.
I am just posting these pic because another member wanted to see grey interior in black.
Let me repeat I have just been replying to members who have been telling me the dealership did nothing wrong and my bad purchase experience was all my fault.
I am just posting these pic because another member wanted to see grey interior in black.
your lexus motor has not been harmed at all..
I also think the dealer should of went out to the car personally and checked the miles
b4 he gave you his word, that was sneaky on his part,, but then again, he is a "car salesman"..
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