ML no longer available without navigation
#1
CONFIRMED: stand-alone ML *is* available on Lexus IS
There was some debate about this on another thread, so hopefully this email answers the question once and for all:
Response (Tyrone Cadle) 02/10/2006 01:17 PM Dear Customer:
Thank you for contacting Lexus Customer Satisfaction. We are dedicated to providing superior service. In circumstances that require our attention, we will assist in the resolution process.
Thank you for your interest in the Lexus IS 250.
We apologize for the confusion, the Mark Levinson is only available with the Navigation System Package. It is not available separately or with any other packages.
If you require further assistance, please respond to this e-mail, or contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Standard Time.
Sincerely,
Tyrone Cadle
Lexus Customer Satisfaction
Response (Tyrone Cadle) 02/10/2006 01:17 PM Dear Customer:
Thank you for contacting Lexus Customer Satisfaction. We are dedicated to providing superior service. In circumstances that require our attention, we will assist in the resolution process.
Thank you for your interest in the Lexus IS 250.
We apologize for the confusion, the Mark Levinson is only available with the Navigation System Package. It is not available separately or with any other packages.
If you require further assistance, please respond to this e-mail, or contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Standard Time.
Sincerely,
Tyrone Cadle
Lexus Customer Satisfaction
Last edited by diablo1; 02-23-06 at 07:10 AM.
#7
Originally Posted by ChuH
In our area the answer is yes. NAV is useless in our area and ML are available without NAV.
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#8
Prior to release, the moonroof was offered as an option, just like how ML and Nav options can be chosen independently.
I think that this confirms that, just like how the moonroof is now standard for the U.S., that Nav and ML will be combined as one option in the U.S.
Perhaps this will change in future model years? We can always look forward to the 2007 IS, especially with all the changes with the coupe and convertible coming out. They may simplify the IS by making some standard equipment optional (such as the moonroof), and provide more options such as ML or Nav alone, depending if they want to keep costs down as the IS coupe price go up.
I think that this confirms that, just like how the moonroof is now standard for the U.S., that Nav and ML will be combined as one option in the U.S.
Perhaps this will change in future model years? We can always look forward to the 2007 IS, especially with all the changes with the coupe and convertible coming out. They may simplify the IS by making some standard equipment optional (such as the moonroof), and provide more options such as ML or Nav alone, depending if they want to keep costs down as the IS coupe price go up.
#9
Another email. I still don't get this though. If you can order one in Hawaii, it seems like you should be able to order one in the rest of the US.
Dear Customer:
Thank you for contacting Lexus Customer Satisfaction. We are dedicated to providing superior service. In circumstances that require our attention, we will assist in the resolution process.
The Mark Levinson was never offered as a stand-alone option nor are we equipped to take special orders for specific vehicles. Only the Navigation system is offered as an individual factory option, not the Mark Levinson system. This does apply to the IS 350 as well.
If you require further assistance, please respond to this e-mail, or contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Standard Time.
Sincerely,
Tyrone Cadle
Dear Customer:
Thank you for contacting Lexus Customer Satisfaction. We are dedicated to providing superior service. In circumstances that require our attention, we will assist in the resolution process.
The Mark Levinson was never offered as a stand-alone option nor are we equipped to take special orders for specific vehicles. Only the Navigation system is offered as an individual factory option, not the Mark Levinson system. This does apply to the IS 350 as well.
If you require further assistance, please respond to this e-mail, or contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Standard Time.
Sincerely,
Tyrone Cadle
#10
Originally Posted by diablo1
Another email. I still don't get this though. If you can order one in Hawaii, it seems like you should be able to order one in the rest of the US.
Hawaii, Guam, etc don't go through Lexus USA, they go through Servco. Servco may be able to provide standalone ML since Lexus does not have any map data for those areas, making nav a useless option in those regions.
#11
Originally Posted by TimboIS
This has been discussed at length, and THERE IS NO STANDALONE ML in the US! Live with it!
Hawaii, Guam, etc don't go through Lexus USA, they go through Servco. Servco may be able to provide standalone ML since Lexus does not have any map data for those areas, making nav a useless option in those regions.
Hawaii, Guam, etc don't go through Lexus USA, they go through Servco. Servco may be able to provide standalone ML since Lexus does not have any map data for those areas, making nav a useless option in those regions.
https://www.clublexus.com/forums/sho...d.php?t=188031
#12
Originally Posted by TimboIS
Hawaii, Guam, etc don't go through Lexus USA, they go through Servco. Servco may be able to provide standalone ML since Lexus does not have any map data for those areas, making nav a useless option in those regions.
#13
Originally Posted by diablo1
The last thread I saw where it was discussed "at length" there was no resolution on the topic, with some people saying it for sure is available outside Hawaii and Guam for $944. Unless I missed something.
https://www.clublexus.com/forums/sho...d.php?t=188031
https://www.clublexus.com/forums/sho...d.php?t=188031
#14
Originally Posted by diablo1
The last thread I saw where it was discussed "at length" there was no resolution on the topic, with some people saying it for sure is available outside Hawaii and Guam for $944. Unless I missed something.
https://www.clublexus.com/forums/sho...d.php?t=188031
https://www.clublexus.com/forums/sho...d.php?t=188031
#15
Originally Posted by diablo1
The Mark Levinson was never offered as a stand-alone option nor are we equipped to take special orders for specific vehicles.
I don't know if all car makers are like this, but Lexus seems to put out a lot of confusing and conflicting info. re what is available and what isn't.