bhuwan

Lexus ****ed up the special order and decided to finally let me knwo after 4 months (ordered 12/22) of waiting. I am not going to wait another 4 months on this car so im say ing a sad good this wonderful anmd helpful community...

(Yes i am pissed, but what can I do? Of course the consumer gets ****ed in this situation)

S L I C K

You never checked up on your order periodically?

bhuwan

Every 2 weeks I checked. I was told that Lexus kept giving the status of the vehicle but never commited to building it.

casey225

I'm not sure it would have mattered. When I called to check on mine, they kept telling me they wouldn't know anything until they got the VIN number, which translates into: it's on the boat. So even if you call to check, your salesman can keep giving you a song and dance and you'll never really know.

TimboIS

Why ask the dealer, they know nothing until the vehicle is on the boat.

casey225

Forgot to mention how much I hate to hear that for you. As much as I like the 350, I would probably have bought a BMW if this had happened to me.

accelerate

You got to believe these dealers are selling these cars to other buyers at a higher price.

S L I C K

That sucks. What are you going to buy now?

bhuwan

I won't buy anything now. too upset and hurt to do anything

they offered me a GS but i highly doubt they'll price it thes ame -- they'll want 6000 USD


Should I complain to corporate?

S L I C K

You definitely should. Lexus is pretty good on customer satisfaction.

bhuwan

okay, i'llo do so...im very upset that after 4 months, this happens.

oneeyejack

i'd be pissed too. i'm sorry to hear this.

MatadorIS

You worked with Norwood, right? They are all liars at that dealership. They promised me $2K off an IS in November (matching another dealer) and said they had a Matador Red IS in stock to look at. After I drove there (about an hour away), they denied ever promising me the price and didn't have any IS in stock.

T-Rex06

iTrader: (12)

You should definitely file a complaint. Keep us posted how it goes. Good luck!!!

2Fast0

dude, are u saying ur dealer never got any kind of IS in their inventory for the past 4 month?? why didn't u just take one of the ones they got. seriously, color is not that important. or maybe u had a special option u wanted......??