marmont

I just took my car for its 5k service, and after i got it back, a horrendous sound comes SOMETIMES when i turn left.

I drove 10 times down the SAME road doing the SAME stuff,and only 5 times turning LEFT i got the sound.

Any ideas? Im suppose to bring it in to get that seat belt thing fixed aswell. I never heard this sound before.

Payam

Make sure they didn't rotate your tires!!! Your back wheels are larger and they might be rubbing on the front. They tried that with mine when I went in for service.

marmont

the sound comes from the front, not the back.

it sounds like its coming from the front axle, i thought maybe they put a part or somthing got replaced but the print out for what they did said nothing about that.

how would rotating the tires effect this situation?

And it sounds mechanical not like a bad part.

Payam

Your back tires are about 2 inches wider than the front tires, if Lexus was to rotate your rear tires forward, the tires you now have up front would be rubbing.

Bichon

All but the AWD model have a staggered setup with wider tires in the rear. If the dealer rotates the tires, the wider tires will be in the front, where they are too wide, and can rub on sharp turns or bumps.

Why not go take a look at your tires and check the size. The first number in the tire size is the width. Let us know what you find.

marmont

thanks, im at school right now so ill have to go check.

What if this is the problem? How should i go and proceed?

Can i get a speicifc number also for the tires please

Bichon

Bring it back to the dealer and complain. I'd talk to the service manager and ask for something in compensation for having to bring it back -- at the very least a free tank of gas.

Also check carefully to make sure the tires weren't damaged by rubbing. If they were, you'd obviously be entitled to free replacements.

On my car, 225/40-18 front and 255/40-18 rear.

On cars with 17" wheels, I believe it's 225/45-17 front and 245/45-17 rear.

marmont

i took my car to my friends house and we swaped them on his lift.

i have some pics of the damage caused to the wheel coloum (not much, but metel is scratched enough)

im very disapointed in this, and i wouldnt mind getting some new tires if i could get them outa this

Bichon

Glad you got the problem fixed. Can you post the pictures of the damage?

When it comes to getting compensation for their mistake, I think it would have been better to bring the car back to the dealer with the tires on wrong, rather than having your friend fix it.

mikewpu04

So how are you supposed to rorate the tires. And does this tire width not apply on 250 AWD and thus you can rotate your tires the standard way?

T-Rex06

iTrader: (12)

I believe AWDs have the same size tires for both front and rear, so you can rotate. If you have a staggered setup, then you won't be able to do so.

motoguci

You dont. Just drive on them to they die and upgrade to 19s.

KuyaPatz

wow i hate to hate on lexus service but.... if their specialize in lexus cars, HOW COULD THEY NOT KNOW THAT THE STAGGERED WHEELS ON THE ISs CANT BE ROTATED....
mos def go complain. shame on them

Payam

The only way to rotate these tires is to take them off of the wheel and rotate them left and right. It's better than nothing but you have to ask yourself if it's worth the effort.

Dj Rando

Or 20's in that case