Rant: 5k complimentary Service...terrible service Ray Catena Larchmont
#16
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Join Date: Jul 2001
Location: NY
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Actually when I said little over an hour I was being nice, it was actually little less than 2 hours, ahah. To all the people satisfied with the fact that they didn't F up their cars, why did you even get a Lexus if you assume they give crappy service anyway. I went with Lexus cause the dealership I bought the car from, Prestige Lexus in NJ. Now that was first class service to me. =)
#17
Liquid Bra Champion
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I don't assume crappy service. If you go in expecting that, then you won't be disappointed.
People buy a Lexus, then expect the world to kiss their a$$. Unfortunately it doesn't work that way. Post sale (and pre-sale for that matter) customer service in this country, regardless of brand, ranks pretty low.
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#18
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I don't assume crappy service. If you go in expecting that, then you won't be disappointed.
People buy a Lexus, then expect the world to kiss their a$$. Unfortunately it doesn't work that way. Post sale (and pre-sale for that matter) customer service in this country, regardless of brand, ranks pretty low.
![Smilie](https://www.clublexus.com/forums/images/smilies/smile.gif)
If you really want "royal" treatment, you need a Rolls or a Bentley... Not a Lexus for crying out loud... I mean, it's Toyota... 100,000s of thousands of Lexus are in America, it's a normal car, nothing special...
#19
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Who cares that the guy didn't introduce himself, maybe you like to know your waiters name too? "Hi, my name is XXXX, I'll be servicing you today!"
You should be VERY satisfied you got out in an hour and they didn't f*** up your car. My 5K took over 2 hours, and that was AFTER all the introductions.
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#20
Lexus Champion
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Isn't it true that if you drive constantly with 91 in the gas tank, if you switch to 87 for a full tank, you will immediately notice it? I think so. If that is true, my dealership used premium fuel cause I never felt the different.
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masboy
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11-26-12 02:25 AM