XenonDepot!!!
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XenonDepot!!!**Now w/ Pics**
i just wanted to let everyone know that Xenondepot is a top-notch company when it comes to HID. i ordered a kit from them a few months ago and i had been undergoing several issues from when i received the kit. the bulbs that came originally with the kit had a beam pattern issue. so i sent them back to XD and they sent out a new pair of bulbs. unfortunately, i had the same problem with the second set of bulbs. so i re-sent them out and i received a third set of bulbs. this time after installing them, the beam pattern was perfect. im pleased with the way steve and the guys from XD handled my situation. this shows that not only this company produces great products, but their customer service is top notch. thanks XenonDepot!
Here are some pics as promised:
Now here is a pic of when I had the faulty bulb(s). Notice that the drivers side bulb aims down instead of straight ahead like the passenger side:
Here are some pics as promised:
Now here is a pic of when I had the faulty bulb(s). Notice that the drivers side bulb aims down instead of straight ahead like the passenger side:
Last edited by BlitzIS350; 09-28-06 at 07:40 PM. Reason: updated pics
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Edit* Wheres the pics?
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yes what i meant to say was that their customer service is top notch. i got a little carried away last night typing it up... lol steve did mention about the possibility of my bulbs being in a bad batch. but all in all, everything was resolved and im satisfied. as far as pics, ill take some later tonight and post up.
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#11
beam pattern
i just wanted to let everyone know that Xenondepot is a top-notch company when it comes to HID. i ordered a kit from them a few months ago and i had been undergoing several issues from when i received the kit. the bulbs that came originally with the kit had a beam pattern issue. so i sent them back to XD and they sent out a new pair of bulbs. unfortunately, i had the same problem with the second set of bulbs. so i re-sent them out and i received a third set of bulbs. this time after installing them, the beam pattern was perfect. im pleased with the way steve and the guys from XD handled my situation. this shows that not only this company produces great products, but their customer service is top notch. thanks XenonDepot!
did you find out what caused the problem with the beam pattern?
I had a similar problem with my previous set up and returned it.
I am hesitant to buy another and try again.
do you have pix ? I am interested to see the beam pattern (w/o the fogs on).
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the beam pattern was not focused in a straight direction. on side the beam would point left and down. luckily i had an extra set of HID bulbs from a previous kit which works with XD's kits. while the bulbs were being sent back...i was still able to use the extra set of bulbs. ill will try to get some pictures later tonight....and post up.
btw Steve, were the last set of bulbs you sent me 6500k? just wondering b/c i love the color output on these bulbs.
btw Steve, were the last set of bulbs you sent me 6500k? just wondering b/c i love the color output on these bulbs.
#14
#15
the beam pattern was not focused in a straight direction. on side the beam would point left and down. luckily i had an extra set of HID bulbs from a previous kit which works with XD's kits. while the bulbs were being sent back...i was still able to use the extra set of bulbs. ill will try to get some pictures later tonight....and post up.
btw Steve, were the last set of bulbs you sent me 6500k? just wondering b/c i love the color output on these bulbs.
btw Steve, were the last set of bulbs you sent me 6500k? just wondering b/c i love the color output on these bulbs.
It sounds like we had the same problems.
but would like to see the pix to confirm.
really appreciate that you responded. this may help me decide to go the hid route again.
D