Smart remark from the lexus dealer
12-06-06, 08:20 AM
#17
Lexus Test Driver
Join Date: Dec 2005
Location: Fullerton, CA
Posts: 841
Likes: 0
Received 0 Likes
on
0 Posts
that wasn't a smart *** remark at all~ i dunno why you're so uptight about it. I was expecting something along the lines of, "your mom and dad is buying this car for you huh?"
12-06-06, 08:31 AM
#18
Liquid Bra Champion
I'm sorry... sorry you have no sense of humor. Salesmans comment was certainly not offensive. Dealers in HI likely get dozens of requestes for nav, how about their frustration.
Last edited by TimboIS; 12-06-06 at 08:34 AM.
12-06-06, 08:49 AM
#20
i would have been taken aback also, but after he said just kidding and actually explained why..i would have thought it was funny..i think that is bc a majority of us have made a joke and the jokeee did not find it funny..
it was funny
it was funny
12-06-06, 09:03 AM
#21
Pole Position
Join Date: Mar 2006
Location: S.Dakota
Posts: 229
Likes: 0
Received 0 Likes
on
0 Posts
He said because Lexus owners can read maps which I took as Lexus owners are more intelligent that BMW and infiniti owners. It was a joke life is too short!
Last edited by Style2k6; 12-06-06 at 02:44 PM.
12-06-06, 09:20 AM
#23
Lexus Test Driver
Thread Starter
Don't get me wrong, I didn't say the joke itself wasn't funny. My complaint is when he said it. If he said something like "But its more fun pulling out the map book to find places. Nah,nah just kidding." It would've been more ok. But at that moment I was calling in about the navigation. You shouldn't make a joke that has the potential of cutting down the buyer. As others have said, what if I had a BMW as my other car. I would've been more mad.
Last edited by starstreak; 12-06-06 at 09:25 AM.
12-06-06, 10:55 AM
#25
Liquid Bra Champion
"Smart-***", how do you come to that conclusion from the salesmans comment. If he would have said "are you to stupid to read a map" that would have been smart ***. There is no way you can imply that the comment was "smart-***".
12-06-06, 11:02 AM
#27
Lexus Test Driver
Join Date: Oct 2006
Location: MS
Posts: 1,445
Likes: 0
Received 0 Likes
on
0 Posts
Honestly people. This is customer service. You don't say things that may insult the customer.
12-06-06, 11:03 AM
#28
Lexus Test Driver
Thread Starter
Thank you.
I think everybody here is buddy-buddy (family) and saying jokes like that to each other is fine. But when you're trying to sell your product to someone... well, that was closer to being smart-assed than a friendly joke from dealer to potential customer.
I think everybody here is buddy-buddy (family) and saying jokes like that to each other is fine. But when you're trying to sell your product to someone... well, that was closer to being smart-assed than a friendly joke from dealer to potential customer.
12-06-06, 12:36 PM
#30
Pole Position
Join Date: Oct 2006
Location: Virginia
Posts: 209
Likes: 0
Received 0 Likes
on
0 Posts
Don't get me wrong, I didn't say the joke itself wasn't funny. My complaint is when he said it. If he said something like "But its more fun pulling out the map book to find places. Nah,nah just kidding." It would've been more ok. But at that moment I was calling in about the navigation. You shouldn't make a joke that has the potential of cutting down the buyer. As others have said, what if I had a BMW as my other car. I would've been more mad.
I still think you are too sensitive. If I drove a BMW and the guy said that, I will would have chuckled. Then I would have said something like, "Yeah, I have a BMW now and since I just learned to read maps, I'd figured I'd give the Lexus a try." Of course, I still find it pretty sad that Lexus can't have navigation in Hawaii...