Yeah so the dealer first offered me one free oil change and that of course was a joke. I talked ot the GM and was kind of a jerk and he offered me $365 because he says that is how much a ML system costs used. I just basically said if I can't go somewhere and get an ML system for $365 then that won't due. He kept saying I didn't pay for the ML but I said "Sure I did I bought the car which said that it had ML" his reply was "Well we have a lot of cars with a lot of different options and it is the consumers responsibility to know what is in the car". Pretty funny but I let corporate know about all of it and I am going to hold out until I get at least $1000 even if it takes me a year.

 

which part of NY? I'm still getting quote from the dealers. Hope I don't have to visit the place you went to.

 

inform the BBB too

 

Wow... sorry to hear they were so uncaring. That sucks. Certainly follow up with corporate till you get some satisfaction. While he's right, you paid for the car you bought, it's still a crappy attitude to take with someone when they just purchased a 40K auto from you. I would have expected more from the GM. And to say that the ML systems are that cheap used.... good grief. Tell him "sure, as long as you search for and find/install the USED system then go right ahead".

 

Remember the cost of the ML option on NAV equipped cars is $1440.

The cost of ML on non-nav equipped cars is $940

The cost of purchasing DVD ML seperately is probably 4-5K.

If he wants to find you the parts used.... tell him to do it. AND GOOD LUCK buying 14 used speakers, a DVD changer and an ML amp for $365

 

Just curious how this turned out. OP can you tell us what happened? Did you hear back from corporate?

 

sorry if you mentioned this already but how much did you actually bought the car for?