5k service coming up...do i get a loaner?
#2
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Depends on the dealership. Call to make an appointment and ask for one. You have to reserve a loaner at most dealership so they get booked up quickly. I usually ask for an appointment when a loaner is available.
#3
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5,000 service is basically an oil/filter change, and a visual check. You should be in and out within 90 minutes if you have made an appointment. Do you really need a loaner? Take a break, surf the net, and have a muffin while you wait.
#5
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#6
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Man... Ive waited 90 minutes for a courtesy wash from lexus! Everything you have them do takes an hour at least! I know my dealer always offers me a loaner. I got in good with the shop foreman, so hes always making sure Im taken care of. But I think there its standard to just ask if the customer wants a loaner. Better service that way I think.
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#8
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I got my 5K done two days ago. You can only get loaner if it will take more than 2 hours. If u really want to get the loaner, u can say that please check my rattle too and im sure they will give u the loaner. Last time, I just only asked them to reset my tired sensor and I also told them to check the rattle and they gave me the loaner rite away which I didn't expect. Just my 2 cents.
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Lov y'all.
#9
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it depends on the dealer. at glendale, the appt lady told me no loaner cuz it was a complimentary service. but when i brought it in the service guy asked me if i wanted one. i had already planned to stay so i declined the offer. at my 10k mile service (i got free oil changes) the service guy told me no loaner for just the oil change. i only get one if i pay extra for them to change out some filters and get this... rotate my tires hahah. i declined the extras and just waited for my oil change. i wonder if i'll get one for my 15k service that's coming up in a few weeks... but this time i'm getting my brakes tsb done too. we'll see i guess...
#11
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I got a loaner for my complimentary service. My dealership gives a loaner for anything even an oil change. You just have to reserve it when making the appointment. If you ask for a loaner on the service day, most probably they will be all out. The service guy once told me that it takes about a week to reserve one. 90 minutes is too long to wait. I always drop my car off in the morning before work, take the loaner to work then come back at 5pm to pick it up. Convenient. This is the only reason I keep coming back for oil changes.
#14
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Oh sure, but you're a girl . . .
I'm a DIYer, but since the 5k service was gratis, I took it in and had a few of the LPS changed at the same time. It does take all of 90 mins, and I took it in 1st thing on a wednesday morning. Since this was the only time I plan on visiting my dealer for service, I chose to wait and enjoy the Lexus experience. Enjoyed the complimentary danish & expresso, went outside and looked at the new car inventory, shot the breeze with the service writers - time flies by when you're not in the office . . .
I'm a DIYer, but since the 5k service was gratis, I took it in and had a few of the LPS changed at the same time. It does take all of 90 mins, and I took it in 1st thing on a wednesday morning. Since this was the only time I plan on visiting my dealer for service, I chose to wait and enjoy the Lexus experience. Enjoyed the complimentary danish & expresso, went outside and looked at the new car inventory, shot the breeze with the service writers - time flies by when you're not in the office . . .
#15
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it depends on the dealer. at glendale, the appt lady told me no loaner cuz it was a complimentary service. but when i brought it in the service guy asked me if i wanted one. i had already planned to stay so i declined the offer. at my 10k mile service (i got free oil changes) the service guy told me no loaner for just the oil change. i only get one if i pay extra for them to change out some filters and get this... rotate my tires hahah. i declined the extras and just waited for my oil change. i wonder if i'll get one for my 15k service that's coming up in a few weeks... but this time i'm getting my brakes tsb done too. we'll see i guess...
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