PhilipMSPT, I'm in the San Ramon/Dublin area.

If they don't have any good news for me tomorrow, I will take my business elsewhere. I'll just have to go through the whole emailing process.

Anyone know if I can forward all my emails to a specific contact in Corporate?

 

I can't even believe that you're even considering accepting the wrong car... but I guess it's tempting to though after waiting 4 long months. Good luck though!

 

Oh ok... cuz theres someone here like that

When the guy from w/e shows up, see if you can get them to give you some loaded IS with nav for the same price as the stripper you wanted

 

I wish it was that easy. I special ordered a MT

 

obviously they take the surveys very very serious, i would not settle and do everything you can to get what you want. I would not accept that car, shop around thier are multiple dealers in the bay area that would love to have your business, or if you want to stick with that dealer get a different saleperson or get the manager involved to check inventory, have the try to get what you want (or close to it) from another dealer. As for that salesman i would ask him to give you a good reason for you not to give him a bad rating on the survey, and ask him what he is willing to do to remedy the situation. Time is money and money is time, for them to mess this up on a special order that is unacceptable. if anything try to get them to give you a better price on the car you want....... options are endless
good luck

 

I bought mine from Magnussen's lexus at Fremont. Give them a call and see if they have something. I bought from them just 10 days ago and they had huge inventory of IS. I found mine just exactly the way I wanted. Although, the sales man did tell me that MT is hard to find and he had a buyer picking up one just that very day.

 

shoyuu,
sorry to hear that.
i want you to think about this.
just like many of our cl fellow members mentioned, its JUNE 2007.
i would give them a really BAD SURVEY, and contact other dealer for 2008 is250 MT.
yes, you have wasted 4 months but now what?
best thing they can do for you is expediting your new order.
that's BS! in about month or two from the day you get the car, someone will be driving 2008 isx50 next to you.
get 2008.

 

Tell the salesman that you'll give him a good survey if he gets u the car u want or do whatever it takes to "expedite" the one u want. THEN rip him to shreds in ur survey. Don't burn ur bridges until you've gotten what you want.

 

It is a big country, and California has 36, count 'em, 36 dealerships. Take your business elsewhere and don't look back.

Since you've waited this long, you may as well opt for a 2008 model.

If the dealer wants to make you happy, tell him that he needs to throw in lots of extras to keep your business.

You have the right to walk. Exercise your right if you have to.

Good luck!

 

Wow, we only have servco lexus/toyota on oahu...

 

I agree what others are saying.

Take your business else where and just wait for the 2008.

Think about it if you pay for the 2007 now, your car will depreciate a lot when the 2008 comes in. Its like you will pay in full for an 2007 and in a couple of months it will depreciate about a years worth while only owning the car for a couple of months.

Plus another thing, i dont know about you but when i pay over 40K for my car. Im making sure i get what i want.

 

dude, go to another dealer. There are plenty to choose from in CA.

 

I have a feeling your salesman did not give you the car you ordered. How can the order be so different than the one which you've specified? Maybe he just took another car from the shipment that is "similar" to your order and hoped that you would take it.

I would deal with another salesperson or dealership.

 

yah, sounds like the car you "ordered" was never really ordered. he probably just gave you the VIN # of a car with the same color combo, but with no regard to the options. sorry man but thats what i would believe and if that was the case i wouldnt even waste my time. give them a bad survey and look for the car elsewhere.

 

It's the salesperson, the dealership, and Lexus. They ALL screwed up and should bend over backwards to make it right by you. Either find exactly the car you want now, or supply you wth a free IS until a new order for you comes in...at way below invoice price.

Is anyone from Lexus listening......if you want to play in the high performance segment long term, get off your smug butts, don't let this type of travesty occur, and smooth out the special ordering process with your usually uncooperative dealerships!