TSIB Brake pads..dealer charged $300.....
07-19-07, 12:08 AM
#35
I had over 35k when I brought mine in for the TSB. They indicated to me it was time to change the pads (as I already knew) but they were more than happy to replace them for free. I live in LA CA, and it was at Vista Lexus
07-19-07, 01:17 AM
#36
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do your homework before just giving them your car. If you knew all the info on the TSIB then you wouldnt have gotten taken for $300. I Heard about the TSIB then i went on every forum to make sure i got all the facts. I walked into the dealership told them everything i knew about the TSIB and handed it to them also highlighted. I had less then 50% pads and pretty worn out rotors at around 20K miles. They saw i knew the facts which = no BS Good luck on getting your money back...dont get your hopes up thou...2006 IS 250 RWD btw
07-19-07, 01:28 AM
#37
Lexus Fanatic
do your homework before just giving them your car. If you knew all the info on the TSIB then you wouldnt have gotten taken for $300. I Heard about the TSIB then i went on every forum to make sure i got all the facts. I walked into the dealership told them everything i knew about the TSIB and handed it to them also highlighted. I had less then 50% pads and pretty worn out rotors at around 20K miles. They saw i knew the facts which = no BS Good luck on getting your money back...dont get your hopes up thou...2006 IS 250 RWD btw
https://www.clublexus.com/forums/sho...d.php?t=293581
07-19-07, 01:56 AM
#38
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I guess the the way i typed seemed like i had an attitude but i actually didnt. Sorry if it sounded like that. I just explained to them basically what the TSIB said so they wouldnt take me for an idiot right off the bat and try some stuff like with our friend here.
07-19-07, 06:04 AM
#39
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print out the TSIB and go back to the dealership. Ask them where in the TSIB does it state that you have to have a certain % of pads left to do it. Highlight the warranty part of it. Tell them that this clearly states i am under warranty.
07-19-07, 07:22 AM
#42
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so i picked up my car. according to the service rep. the front brakes were metal-to-metal, and, therefore the TSIB warranty claim would not apply. He said he would present the pads to the DM (District Manager) for Lexus and if the DM approved the claim, then the dealership would refund the $300.
I will keep you updated on the outcome.
I will keep you updated on the outcome.
07-19-07, 11:04 AM
#45
I exactly agree.
I would also mention, what is the difference if I had 50% pads or not? Will you be reusing them? Lexus will just tell the dealer to throw them out, once you make the warranty claim.