View Poll Results: 2gen IS Buil Quality ?
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Build Quality
03-08-08, 03:17 PM
#48
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Join Date: Oct 2005
Location: BC
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I brought in my IS350 to have LEXUS fix the rattles. So they took it for a test drive and return back and said no rattles were located and everything looked fine. I was like...."It does rattle". They said to bring it back if it rattles again. I was like WTF!! I felt like I was brushed off and we have more important things to deal with than your rattles. I was very pissed off at that moment. I think I am going to another dealer to have them look into it. That is the last time I am buying a car there or referring to any friends and family there.
Dam you LEXUS..what ever happen to great customer service and the client is always right.
Dam you LEXUS..what ever happen to great customer service and the client is always right.
03-09-08, 08:49 AM
#51
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Join Date: Jul 2007
Location: CA
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hm... complaints of rattles.. Just bump the music and you won't hear any 
I've never had any rattles in my car *knock on wood* except this one time where I had hecka stuff in my trunk and the weak stock sub was shakin it up.
I've never had any rattles in my car *knock on wood* except this one time where I had hecka stuff in my trunk and the weak stock sub was shakin it up.
03-09-08, 05:24 PM
#53
Lexus Fanatic
I brought in my IS350 to have LEXUS fix the rattles. So they took it for a test drive and return back and said no rattles were located and everything looked fine. I was like...."It does rattle". They said to bring it back if it rattles again. I was like WTF!! I felt like I was brushed off and we have more important things to deal with than your rattles. I was very pissed off at that moment. I think I am going to another dealer to have them look into it. That is the last time I am buying a car there or referring to any friends and family there.
Dam you LEXUS..what ever happen to great customer service and the client is always right.
Dam you LEXUS..what ever happen to great customer service and the client is always right.
03-10-08, 10:06 AM
#56
Seems like things are getting built cheaper and cheaper and cheaper........My 03 Corolla never had the kind of noise my IS is giving me. And I'm not talking about the injectors either. Just the slight rattles I keep hearing and the ticks coming from the rear somewhere. Don't know from where as I checked everything. Strange...I know already my next vehicle won't be a Lexus for sure. I'm going up to the BMW or Mercedes. Never owned one of those before so we'll see about that.
But the diesel sound in the IS is due to the fuel injection systems of our cars. I told the dealer about this to confirm. A lot of other customers complained about it too so I'm sure Lexus may change this when a new gen IS comes out soon.
But the diesel sound in the IS is due to the fuel injection systems of our cars. I told the dealer about this to confirm. A lot of other customers complained about it too so I'm sure Lexus may change this when a new gen IS comes out soon.
03-10-08, 03:53 PM
#57
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Join Date: Oct 2005
Location: BC
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Seems like things are getting built cheaper and cheaper and cheaper........My 03 Corolla never had the kind of noise my IS is giving me. And I'm not talking about the injectors either. Just the slight rattles I keep hearing and the ticks coming from the rear somewhere. Don't know from where as I checked everything. Strange...I know already my next vehicle won't be a Lexus for sure. I'm going up to the BMW or Mercedes. Never owned one of those before so we'll see about that.
But the diesel sound in the IS is due to the fuel injection systems of our cars. I told the dealer about this to confirm. A lot of other customers complained about it too so I'm sure Lexus may change this when a new gen IS comes out soon.
But the diesel sound in the IS is due to the fuel injection systems of our cars. I told the dealer about this to confirm. A lot of other customers complained about it too so I'm sure Lexus may change this when a new gen IS comes out soon.
That is my thoughts too. After the crappy service I recieved from Lexus, I don't think I will buy another one. I might keep this car for one more year and trade it in for either a Bmw 335i/Mercedez C350/Audi A4/or the new Acura TL.
03-11-08, 05:00 AM
#58
Lexus Test Driver
Thread Starter
IMO Lexus has very professional service.
There may be isolated cases, but let's not exaggerate.
03-11-08, 05:05 AM
#59
Lexus Test Driver
Thread Starter
KMA!
There are thousands of cars with cleaner, more powerful engines, with no where near the ticking time bomb sound...
In fact if Lexus used the average amount of sound deading material the tic would be even more noticable.
...but I guess I should do some more homework...
06-23-08, 04:37 AM
#60
I gave a 4 as well because I am dissapointed that Lexus did not rectify the dash issues for 2007 and 2008. Furthermore, everyone seems to have issues with the external rubber trim, headliner squeeks and brake dust. My TSIB pads should have been standard equipment on the 2007. They are so much better at reducing dust and also, the brakeing efficiency was not sacrificed. Don't get me wrong, I love the car, but for $35+, these issues should not be evident.
If you think the rattles and squeaks were bad on our $35k car, you've obviously never been in the 1st gen G35