shn7926

Last week my power steering went out. had it towed to dealership and while it was there had some other problems addressed. dealership is fantastic, and my car is perfect again. here's what they did... btw it's a 07 250 w/ 17k miles

power steering - replaced power steering rack, link assembly, elect.

rear view mirror vibration - replaced rear view mirror TSIB NV006-07

Pop noise pulling into/out of driveways - removed headliner and roadtested to find problem. R&R moonroof and added padding b/t roof housing and roof at bolts.

headliner did not reinstall properly, so they ordered a new one and installed it. this was with out my suggestion, and i must admit the new headliner is a much better fit all the way around.

whatever they did to moonroof also fixed the excessive wind noise at highway speeds.

this dealership and especially the SA went way above and beyond for me and i am very appreciative. LEXUS SERVICE ROCKS!!!

Little E

iTrader: (2)

Now that's service! Congrats on the fixes!

fluxx

iTrader: (1)

hey im from Sarasota! who did you work with? I normall go to AL Owen or the service manager himself i forget his name though, im sure i have one of his business cards somewhere along with 50 other employees there. lol

kind of a side note. did you know they already sold 4 is-f's at the dealership.

shn7926

Larry Losey was the SA. yea, i saw the neiman marcus is-f when it was in the showroom. an elderly lady bought it from the catalog. it will be back soon for sale. it was way too much car for her. i got dibs on it when it comes back on the market. it was sweet. all tricked out...

fluxx

iTrader: (1)

shn7926, have you done anything to your car yet?

shn7926

no, 100% stock 07 250 smokey granite w/ nav. like it just fine the way it is, see no need to change, except i might go for the illuminated scuff plates

fluxx

iTrader: (1)

thats how i felt too, but after the first month. i havent stopped modifying it. mostly little things.

switched out every halogen bulb to led's interior + exterior
tanabe exhaust
dynomatted the trunk
clear light covers on the doors
joez intake (arrived and installed 2 days ago)
also got the tsib's done yesterday. brakes and aux input.

sirius tuner, fit kit and shark fin adapter are arriving today which i will install myself
6000k low beam bulbs and 6000k fog lights will be in next week

Jherb350

iTrader: (1)

I've have always received great service there. About a year ago they replaced my drivers seat for me (under warranty), Lexus of Tampa just tightened the bolts on two separate occasions and said it was fine.

Brian231

I like to hear good service stories and thanks for posting not only the TSIB number, but a descripion of the service performed.

shn7926

i tried as best i could to quote the exact language they used on the service ticket, so it might help out folks in the future with like issues.