IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

Touch screen doesn’t work

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Old 12-21-08, 07:23 PM
  #31  
Emarati_K
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I don't think nav hack got to do anything with the screen. I had this problem in my car after having the car for 1 year and half. Another friend of mine had this problem 3 months ago... We tried to find solution through the internet visiting professional shops who do nav hack and fix car audio...etc they couldn't fix it.

We went to Lexus dealer and changed our Navigational system and that's after 2 months of waiting....

When they will replace your screen don't worry your saved points will still be there...

Last edited by Emarati_K; 12-21-08 at 07:27 PM.
Old 12-21-08, 07:26 PM
  #32  
Emarati_K
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Originally Posted by Rashoodz
مروق المنجا
what is this japanese
Old 12-21-08, 09:02 PM
  #33  
kattanh3
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Originally Posted by xclusivx
Does anyone happen to know what kind/brand the stock nav screen is or where I can get one cheaper than at the dealer? Mine doesnt turn on anymore and the dealer wants $2,000 to replace it. My car is just out of its warranty period - 54k miles on the odometer.
I tried to go that route as well but didn't have the heart to part-out my navigation good luck
Old 04-18-10, 02:18 AM
  #34  
aesthetk1
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My Navigation touch screen doesnt work either and my warranty is up. I live in Southern California and Lexus dealer in Torrance Quoted me $6000 to replace the unit (retail) stating that they hadnt heard of a problem like this. Because everything else works and only the touchscreen is out. Then a friend of mine that works for Honda called into Lexus Corporate and asked them what they could do on my behalf and was told that theyd examine the unit, and if they found that the screen was faulty due to "liquid damage" they'd fix it for $3000. But if it wasnt liquid damamge theyd fix it for $1000. Then Ironically 2 weeks later at my friend's Honda dealership someone traded in an "07"IS350 with a defective touchscreen that was outta warranty also. He told me that the honda dealership sent it to an aftermarket shop and had the screen replaced for $800. Along with all the other recalls Toyota/Lexus are issuing The touchscreen should be one of em. Khattanh3 How did u get the dealer to replace your unit with it being outta warranty?If any one can give me some advice on this matter would be greatly appreciated.

Thanking you in advance
Old 04-18-10, 05:57 AM
  #35  
kattanh3
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Originally Posted by aesthetk1
...
Khattanh3 How did u get the dealer to replace your unit with it being outta warranty?If any one can give me some advice on this matter would be greatly appreciated.

Thanking you in advance
Luckily for me it was a known problem to my dealer, 2 GS customers had similar issues and were covered under the warranty. Also I remember that the quotation from Lexus Japan for the ordered part was around 8k Saudi Riyals == ~$2150 only.

My advice, the $800 route would solve your problem and prevent it from reoccurring.
Old 04-18-10, 05:43 PM
  #36  
Juanca
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Thanks aesthetk1 for pointing me to this post (coming from https://www.clublexus.com/forums/is-...ml-screen.html).

I have the same issue and mine started adjusting the A/C as well. I'll be visiting my local dealer this week (car is under warranty), I'll post results in the other thread.
Old 04-19-10, 05:38 AM
  #37  
aesthetk1
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youre welcome Juanca. theyll replace it without a problem
Old 05-20-12, 02:47 PM
  #38  
JoshDiaz
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Hello i have a 07 Lexus IS 350 and need a touchscreen for it. If anybody have information please contact me at drjoshdiaz@hotmail.com

Thanks
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