My Car almost Killed me tonite.
04-16-10, 02:41 AM
#46
Driver School Candidate
Join Date: Nov 2007
Location: Canada
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I'm one of the other guys this has happened to. I never use the auto option for headlights, I always turn it on manually, but the P/S light still comes on almost every other day when I turn on my headlights. I lose Power steering for a brief moment, then it comes back. My steering hasn't gone haywire in a while though. I've brought my car into the dealer 2 times and alerted them of the powersteering light going on multiple times, but they always tell me the exact same thing: "We'll send this to corporate and tech and they will figure it out". It's been over a month since they've said this and they have not contacted me once about anything. I'm going in to bug them again soon. It's ridiculous how long it's taking them to do anything about this especially with how dangerous this is.
04-16-10, 03:20 AM
#47
I'm one of the other guys this has happened to. I never use the auto option for headlights, I always turn it on manually, but the P/S light still comes on almost every other day when I turn on my headlights. I lose Power steering for a brief moment, then it comes back. My steering hasn't gone haywire in a while though. I've brought my car into the dealer 2 times and alerted them of the powersteering light going on multiple times, but they always tell me the exact same thing: "We'll send this to corporate and tech and they will figure it out". It's been over a month since they've said this and they have not contacted me once about anything. I'm going in to bug them again soon. It's ridiculous how long it's taking them to do anything about this especially with how dangerous this is.
04-16-10, 09:45 AM
#49
I'm one of the other guys this has happened to. I never use the auto option for headlights, I always turn it on manually, but the P/S light still comes on almost every other day when I turn on my headlights. I lose Power steering for a brief moment, then it comes back. My steering hasn't gone haywire in a while though. I've brought my car into the dealer 2 times and alerted them of the powersteering light going on multiple times, but they always tell me the exact same thing: "We'll send this to corporate and tech and they will figure it out". It's been over a month since they've said this and they have not contacted me once about anything. I'm going in to bug them again soon. It's ridiculous how long it's taking them to do anything about this especially with how dangerous this is.
04-16-10, 11:58 AM
#50
like alot of things in life you have to get off your butt to get things resolved. If your PS light comes on every other day then that should be taken care of. Be anoying about it but be polite. Call them every other day if you have to until you get an answer. If the dealer cant fix a reoccuring problem then they have to have a factory service rep fly out to that location to work on the car. Then if he cant fix it you may fall into the lemon law catagory. But I dont know how old your car is and the technical laws, etc. If are getting nowhere and are fed up then just sell it. Let someone else deal with it..
- can be traced back to the original manufacturer, and
- would require a significant amount of time, effort, and money to rectify
however, if the problem is caused by an aftermarket product that interferes with the oem equipment, the lemon law does not apply in this situation.
on another note, now you know why aftermarket equipment manufacturers have a disclaimer about your choice to install their products at your own risk and how they're not liable for your issues. having said that, a dealer must perform repairs as mandated by the factory warranty coverage (whether they give you the run-around is another story, but i digress), but they may or may not perform repairs on issues caused by aftermarket products - the discretion lies w/ whether the owner of the vehicle makes that request and whether the dealership is willing to make said repair.
btw, pawning off a car to another person even with the intimate knowledge that you knew of the issues can constitute grounds for negligence and intentional harm (if it is inflicted). trust me when i say that you do NOT want to go down that road.
04-16-10, 12:20 PM
#51
Tech Info Resource
iTrader: (2)
But do we really know that? Its just someones theory. Im not 100% sold on it. There are many cars, honda, acura, VW's that people modify and put in aftermarket HID's in. Ive never heard of something as serious as this happening. I would say you probably would have to talk to the manufacturer of aftermarket HID kits and ask them if this is remotely possible.
Theory? OK, I'll bite. Simple enough - has anyone here with OEM HIDs had any issues at all with their steering? So far, no one has reported this, and if they had, Lexus would most certainly be digging into it to find a root cause.
We haven't seen or heard of it, there's nothing in TIS about a steering issue other than the rack replacement for certain early model ISx50, and the rack replacement did not exhibit the symptoms we're seeing with aftermarket HIDs.
So, you can do your best to chicken little this thing, but the reality is, NO ONE with the OEM setup is having an issue.
04-16-10, 12:35 PM
#52
Lexus Fanatic
This is not the point of honoring a warrenty. We all know aftermarket parts can do more harm then good to your car. But when it comes to a point that installing an aftermarket part can cause your steering wheel to turn on its own and kill you thats a problem. If the HID manufacturer has any knowledge that installing these HIDS to close to the cars ECU will cause that problem then there should be a warning label atleast on the packaging. But like I said before that is only theory and I find it hard to believe its true. The only good thing about this is the average person driving an IS hasnt come to the media about this. Believe me I hope its just an aftermarket HID problem. I just dropped $15k on this car and I plan on keeping it for awhile. I dont want to be afraid to drive it.
My IS350 has never had a steering problem, 32K miles so far.
04-16-10, 05:02 PM
#60
though it varies by state, the concept behind the automotive lemon law is to protect consumers from a serious, safety-compromising defect that:
- can be traced back to the original manufacturer, and
- would require a significant amount of time, effort, and money to rectify
however, if the problem is caused by an aftermarket product that interferes with the oem equipment, the lemon law does not apply in this situation.
on another note, now you know why aftermarket equipment manufacturers have a disclaimer about your choice to install their products at your own risk and how they're not liable for your issues. having said that, a dealer must perform repairs as mandated by the factory warranty coverage (whether they give you the run-around is another story, but i digress), but they may or may not perform repairs on issues caused by aftermarket products - the discretion lies w/ whether the owner of the vehicle makes that request and whether the dealership is willing to make said repair.
btw, pawning off a car to another person even with the intimate knowledge that you knew of the issues can constitute grounds for negligence and intentional harm (if it is inflicted). trust me when i say that you do NOT want to go down that road.
- can be traced back to the original manufacturer, and
- would require a significant amount of time, effort, and money to rectify
however, if the problem is caused by an aftermarket product that interferes with the oem equipment, the lemon law does not apply in this situation.
on another note, now you know why aftermarket equipment manufacturers have a disclaimer about your choice to install their products at your own risk and how they're not liable for your issues. having said that, a dealer must perform repairs as mandated by the factory warranty coverage (whether they give you the run-around is another story, but i digress), but they may or may not perform repairs on issues caused by aftermarket products - the discretion lies w/ whether the owner of the vehicle makes that request and whether the dealership is willing to make said repair.
btw, pawning off a car to another person even with the intimate knowledge that you knew of the issues can constitute grounds for negligence and intentional harm (if it is inflicted). trust me when i say that you do NOT want to go down that road.