Sponge

We bought the IS250 at a "tent sale". It was owned by a local Infinity dealer, but the salesman was a Chevy dealer running the tent sale...they were both owned by the same guy.

Salesmen told us they'd get the Nav disk....never happened, and they balked on it because it wasn't in the sales contract (should have known better).

The car was a one-owner lease trade-in with 17,000 miles.

We take the car in today to have the oil changed and the service advisor tells us that the nav is not working..."yes, it needs the Nav disk" we tell him. He tells us that the tech thinks it might be more than that.

I had previously done some research on CL and I have the process of installing the nav disk...when I get one.

Problem #2...the Nav tools are MISSING from the tool kit. I've seen them on eBay for between $30-100 for another tool kit...that seems quite expensive IMHO...

Attached is a couple of crappy cell phone pics of what the display says when I press the "MAP" button on the nav. Everything else works just fine.

Not a good experience thus far I must say...

Thoughts?

viking880

Well... It's not too difficult to test. Get a couple of skinny screwdrivers that you use to tighten those sunglass screws from Walmart or something, insert them into the panel holes on either side of the clock (below the nav screen) and get that cover off.

Get the disc out (the EJECT option is in the MENU or INFO screens), that'd tell you if there's a disc or not.

If there really is no disc in there, I'd temporarily borrow the nav disc from a friend or a dealer before you spring cash for one (they're expensive... Like $300 at the dealer and $180 on ebay). Alternatively, and I am very much against piracy and for intellectual property rights, you can temporarily burn a DVD by torrenting it online. Use a DVD+R Dual Layer to burn it.

Insert that DVD and see if it works. If it doesn't that's when I'd take it to a dealer. Your car should still be under warranty, and they should fix it at no charge to you.

EDIT: This seems like a simple software issue. Hardware fault is expensive, so if the screen wasn't responding to touch, or the buttons weren't working... that'd be bad. But this... they can probably just flash the software, if it indeed isn't the DVD.

Sponge

I'm not to keen on jamming some screwdrivers in there...what would be the cheapest way to replace the nav tools?

istundra

iTrader: (2)

Is there a disk there? Did thru reboot the navi so it can initialize the new nav disk?