Valve Spring Recall - $$$ Bonus
#304
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
Just dropped off the car today... Hoping all goes well. I haven't gotten any letter about gift card or extended warranty.. Just the recall letter so far, and that was like 3 months ago.
Also, had two other recalls which I assume they are doing.. The pedal and master cylinder ones.z
Also, had two other recalls which I assume they are doing.. The pedal and master cylinder ones.z
#306
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
they finished mine in a day, I haven't received a letter about the extended warranty or the 500 so i am going to call Lexus if i do not receive it within another week.
#307
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
Taking mine into Sewell Friday.. I get a loaner so I'm kinda anxious.. This is the first time going to the dealership with my Lex so is there anything I should mention while I'm there? No warranty and 81 on the clock.
#308
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
This is beginning to annoy me. I received the valve spring recall notice in early November and scheduled the service for November 22. Everything went fine, I got a car wash, and a full tank of gas (thanks, Lexus!). I didn't receive an extended warranty. At around the same time in early November, I received the "Thank You from Lexus," dated 11/5/2010, stating that enclosed was a $1500 certificate towards a new Lexus purchase. It also mentioned that I would be receiving a $500 gift card "in the next few weeks" for the purchase of parts or services. Weeks pass and no card is received. I email Lexus Customer Service mid-December to ask about the delay and they replied a few days later stating that they don't have a definitive time frame as to when the gift card should arrive. I call Lexus today to inquire more about the delay. Some clown tells me "if it says you'll receive the gift card in the letter, you should be getting it in the next few weeks...sir." Apparently they've been backed up in mailing the cards out, which I can understand. But 2+ months? (WTF, Lexus?)
#309
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
i got a call this morning from the dealership cancelling my apt and putting me on the wait list since they are backed up on parts or some bs excuse, now i gotta wait longer to get this done
#313
Driver School Candidate
iTrader: (1)
Join Date: Jan 2011
Location: NE
Posts: 45
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
as mentioned, it's the 06-08 IS350
details and other lexus models recalled HERE
Questions though, since i just recently bought my IS350 the last few weeks, I don't know if i'll actually get the recall notice in the mail (and hence the $500 GC)
I think I'll just call and make an apointment, free tank of gas is great but $500 at sewell would be better
details and other lexus models recalled HERE
Questions though, since i just recently bought my IS350 the last few weeks, I don't know if i'll actually get the recall notice in the mail (and hence the $500 GC)
I think I'll just call and make an apointment, free tank of gas is great but $500 at sewell would be better
![Big Grin](https://www.clublexus.com/forums/images/smilies/biggrin.gif)
#314
Driver
iTrader: (1)
Join Date: Apr 2009
Location: Fl
Posts: 143
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
This is beginning to annoy me. I received the valve spring recall notice in early November and scheduled the service for November 22. Everything went fine, I got a car wash, and a full tank of gas (thanks, Lexus!). I didn't receive an extended warranty. At around the same time in early November, I received the "Thank You from Lexus," dated 11/5/2010, stating that enclosed was a $1500 certificate towards a new Lexus purchase. It also mentioned that I would be receiving a $500 gift card "in the next few weeks" for the purchase of parts or services. Weeks pass and no card is received. I email Lexus Customer Service mid-December to ask about the delay and they replied a few days later stating that they don't have a definitive time frame as to when the gift card should arrive. I call Lexus today to inquire more about the delay. Some clown tells me "if it says you'll receive the gift card in the letter, you should be getting it in the next few weeks...sir." Apparently they've been backed up in mailing the cards out, which I can understand. But 2+ months? (WTF, Lexus?)
![Sad](https://www.clublexus.com/forums/images/smilies/sad.gif)
#315
Lexus Test Driver
iTrader: (20)
Join Date: Jul 2009
Location: NC
Posts: 1,373
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
Just called Lexus customer service and they are going to be sending out my Gift Card since I had already purchased the extended warranty. No need for duplicate coverage.... F-Sport sway bars here I come.