650IS350

iTrader: (1)

Just got mine last week, need to set up appt.

teddypainz

Are TSBs done free? I'm curious because I want to have a few done when I take mine in for the recall. I bought my car from a used car dealer (not lexus) and have one of those third party warranties.. please advise!

quackdduck

Got an appointment for this Saturday and they're saying it'll be half a day, so no loaner apparently...

DajonDondo

What u mean no loaner and its half a day^^^ so u just going to wait for it?

I pray they dont give me a RX as a loaner.

Hopefully they dont wash my car by accident....

Slammer1

I had the valve recall done a month ago, and they performed the fuel pressure sensor gasket recall at the same time. I was really surprised that I got the letter on Saturday (fuel pressure sensor recall). I would have thought that they would have updated their system in a month's time. I suppose it's a formality, considering the letter contains a separate set of instructions "If you've already had the recall performed". The service invoice was billed for 1 hour of labor time. That is likely how long it takes, if not less. If you are not in the automotive industry, you have to understand that there are other cars at the dealer for repair. They rarely pull yours in and start the repair immediately after you drop it off. They have to be worked in. It would be like going to the doctor and not having to wait in the lobby. Just doesn't work that way. How long your repair will actually take is very much dependant on their work load and staffing level for that day.

Thr3350

iTrader: (1)

I had it done over the weekend, along with my oil change. I got a 250 loaner for the whole day so I'm not sure how long it actually took? I did get a full tank of gas though!

Slammer1

Seriously, with gas @ $3.75 a gallon for premium here, it is worth it to have recall work done just to have the tank topped off. Ha! I love that they top the tank off. They do almost as good a job washing it as I do, and an even better job detailing the interior. Doesn't bother me a bit...............

jdaniels07

no free gas at our dealership... just a wash... what's the deal on everyone turning down the wash... those machine scare me but haven't had any issues the few times they've washed it.

going in friday for this and an oil change and brake fluid replacement...

i agree, this is the first car we've had with this many recalls...

had a similar problem already:

Condition 4


Pay Type: WARRANTY PAY




Op Code Desc:


SERVICE CAMPAIGN


SSC No. ----







SERVICE CAMPAIGN ~|~PERFORM 9LA SERVICE CAMPAIGN ~|~FUEL DELIVERY PIPE REPLACEMENT ~|~COMPLETED 9LA SERVICE CAMPAIGN


Agreement ----



R.O. Open


R.O. Close


R.O. Mileage


Servicing Dealer


Service Advisor


R.O. No.


R.O. Total




----


01/07/2009


24,869


LEXUS OF SHREVEPORT- (61703)





0261508







Condition 1


Pay Type: INTERNAL (DEALER) PAY




Op Code Desc:


OTHERS


SSC No. ----







OTHERS ~|~VEHICLE DIED, SOMEHING LEAKING UNDER VEHICLE, SMELL GAS WILL NOT START, TEMP GUAGE IS IN NORMAL RANGE ~|~FUEL LINE DISCONNECTED ~|~RECONNECTED FUEL LINE



JD

aly250

I just got my notice and am taking it in today
but got no gift card?
should i call lexus corprate for this or talk to the dealer or both?

LonghornIS

So had my first experience with the stealership in Austin yesterday when I took my '07 IS350 in for the fuel sensor recall. I had such high hopes for the experience but in the end it wasn't meant to be I guess

Dropped my car off in the morning (gas tank empty), they asked for any special instructions (I asked them not to wash it) and then picked up the free loaner in about 10 minutes
+1 stealership

So I come back after work to pick it up and I'm greeted as I pull up to return the loaner
+1 stealership

As we're talking they tell me they washed it
-1 for the stealership

Car gets pulled around and is covered in pollen, leaves and general debris from being parked under a tree all day
-2 stealership

BEGIN RANT - I'm **** retentive about my cars, no matter what car it is. I wash them weekly, never use automatic car washes, never park under trees and generally avoid **** that will hurt the paint. For the dealership to park my car under a tree this time of year in Austin is beyond me - END RANT

Icing on the cake, start the car up and gas tank is still empty
-1 for the stealership

In the end they were generally nice and extremely professional, but didn't seem to listen to the one instruction I gave and then didn't fill up the gas tank. I'll live but it wasn't the first impression I had hoped for.

Anyone else have experience with the Austin people?

meangene

iTrader: (10)

I'm pretty sure there isn't a gift card for this. Most people are getting a free tank of gas

kevenhang

Hey just wondering are we gonna get a full tank of gas on this recall?? cuz i remember last time i did for the brake pedal one..and doe it really take 3hrs?

3sgte_slow

iTrader: (4)

Mine took the whole day!! And I got a full tank of gas... but that may be up to the dealer. When it went in I had 3/4 tank so maybe they just wanted to top it off??? Again, this decision may be up to the dealer...

(took the whole day but they gave me a loaner)

calvin2376

iTrader: (2)

Yes, you will get a full tank of gas, no matter what dealer you take it to - it's Lexus' policy on this particular recall. So arrive empty!

yok3dIS

For any state?