Got the newest recall done...
#1
Got the newest recall done...
So I took my IS350 in for the 85K service yesterday and had the dealer complete the recall as well. When I picked the car up, they had me sign the summary of the recall work done. I saw the total was $350!? It cost that much to tighten the fuel sensor? Also factored into that cost was the loaner and the cost for gas (they filled my car which was on empty). Everything went smooth otherwise. Glad I didn't get gas before taking it in.
#2
So I took my IS350 in for the 85K service yesterday and had the dealer complete the recall as well. When I picked the car up, they had me sign the summary of the recall work done. I saw the total was $350!? It cost that much to tighten the fuel sensor? Also factored into that cost was the loaner and the cost for gas (they filled my car which was on empty). Everything went smooth otherwise. Glad I didn't get gas before taking it in.
#4
What the price or getting a tank of gas? I believe Lexus instructed all dealers to fill the customers car with gas. Im also guessing the reason the bill is so high is because Lexus will reimburse the dealership. I never got a notice either, but since the car was getting serviced anyway I had them do the recall. Went to Lexus Santa Monica BTW.
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#11
Mine was 3/4 full when I took it in. Pissed me off. I shoulda drove around for a while, but had to work the night before. As for the recall, I was under the impression that a recall was a recall, and the repair was done for free. As a matter of fact, they did the valve recall (says 7 hours labor), and also tightened the fuel pressure sensor gasket at no charge. I assume that is the other recall, as it was at no charge and I didn't request the service. I have a 3 page invoice with a total amount due of $0. You need to look into this and find out why you were charged. Call 1-800-25Lexus, and give them your VIN number. Ask them if the recall should be a free service or not. Honestly, I don't see why you are entitled to a refund for what you paid. You would think that the Lexus dealer would have known that it was a free repair.......... Still seems fishy.
#12
Picked mine up from the dealer today after the valve spring and fuel rail recall. No tank of fuel for me and my always reliable "butt-dyno" didn't like the way it is performing now. The only cost indicated on my invoice was the $75 value of the loaner they set me up with.
#13
I didn't pay for the recall, but they had me sign the paper stating what was done. At the bottom was the price of like $347.??. It had the parts/labor, cost to fill tank, and the loaner. Then on a different sheet they had everything else that I had done, which I paid for. I think its funny they bill Lexus corporate for the loaner when all other times it is free.
#14
I dropped my car off last Friday and barely got my car back today. I had other works done. They say this was a new recall so might as well get this out of the way too. I didn't have to pay. Car is still under warranty. I didn't know Dealer was going to fill up my tank of gas nice surprise
#15
Yup my car was on E when I dropped it off, full tank and nice and clean when I picked it up. The did the fuel fitting and some other brake recall at the same time. My IS350 is all up to date now.