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Melting Dash
#16
#17
I'm lucky I was still under warranty. Lexus is doing something right here. I'm really surprised they offered to pay for the install. I would do it!
I had to have my dash replaced due to this issue. I bought my car CPO from a dealer in Miami. Same situation, never thought to think of the dash. Went to wipe down my car and the microfiber towel stuck to it and i went to pull it off and it made a tiny hole in the dash.
I took it in for that issue and the dash rattling. I was acting stupid like i didn't know any better . They gave me a loaner car and I went on my way while they inspected the car. Next thing I know my SA is calling me and telling me its' going to be a few days since they have to order my new dash lol.
Good luck!
I had to have my dash replaced due to this issue. I bought my car CPO from a dealer in Miami. Same situation, never thought to think of the dash. Went to wipe down my car and the microfiber towel stuck to it and i went to pull it off and it made a tiny hole in the dash.
I took it in for that issue and the dash rattling. I was acting stupid like i didn't know any better . They gave me a loaner car and I went on my way while they inspected the car. Next thing I know my SA is calling me and telling me its' going to be a few days since they have to order my new dash lol.
Good luck!
#18
The problem isn't the armorall either its the dash wasn't maid correctly. My car is garage kept and I never use armorall ever. My dash was all sticky after about 3 years old ( i'm the org. owner) they replaced it, now my door panels are all sticky and falling apart. Lexus said sorry your out of warranty. The price the dealer quoted me for the repair was like $4000 for all door panels. Corporate said the same. Great customer support not. I've never had a cars door panels do this either looks like they bought some cheap ***** but don't care. I think I'm going to just bring it to custom shop to have them put some leather put in its place.
#19
The problem isn't the armorall either its the dash wasn't maid correctly. My car is garage kept and I never use armorall ever. My dash was all sticky after about 3 years old ( i'm the org. owner) they replaced it, now my door panels are all sticky and falling apart. Lexus said sorry your out of warranty. The price the dealer quoted me for the repair was like $4000 for all door panels. Corporate said the same. Great customer support not. I've never had a cars door panels do this either looks like they bought some cheap ***** but don't care. I think I'm going to just bring it to custom shop to have them put some leather put in its place.
#20
Im starting to have the same thing happen, i took my car to lexus of clearwater and the district SA said he would call me by Wednesday, he said im out of warranty since march due to length of ownership its a 07' i purchased in June or july 07'. and has 47k miles. i have a few spots of dust marks that wont come out and if you rub it, it only gets faded more and worse, now i noticed a tiny nick on the passenger side like someone picked it with a toothpick.
#21
The problem isn't the armorall either its the dash wasn't maid correctly. My car is garage kept and I never use armorall ever. My dash was all sticky after about 3 years old ( i'm the org. owner) they replaced it, now my door panels are all sticky and falling apart. Lexus said sorry your out of warranty. The price the dealer quoted me for the repair was like $4000 for all door panels. Corporate said the same. Great customer support not. I've never had a cars door panels do this either looks like they bought some cheap ***** but don't care. I think I'm going to just bring it to custom shop to have them put some leather put in its place.
Do yourself a favour, go to a JUNKYARD. I'm almost positive you can find a good condition dash from a wrecked IS. That's what I was planning to do with my '02 IS300 that had a horrific melted dash. Find some near you by going to http://www.car-part.com/
Either that, or, just upgrade and leather wrap it, I suppose.
#22
Hmm.
I remember the 02-05 IS300 having a melted dash problem... mostly because I had the melted dash on my '02 IS300. It was found to be that putting armor-all on the dash causes the melting.
Bottom line guys, don't put armor-all on anywhere except your tires/wheel wells
I would take the offer from Lexus and run with it. Seriously.
I remember the 02-05 IS300 having a melted dash problem... mostly because I had the melted dash on my '02 IS300. It was found to be that putting armor-all on the dash causes the melting.
Bottom line guys, don't put armor-all on anywhere except your tires/wheel wells
I would take the offer from Lexus and run with it. Seriously.
#24
^ Holy large picture batman.
But, Gville... the IS300 dash and 2IS dash doesn't feel like exactly the same material. The IS300 dash has a rubbery kind of feel... the 2IS doesn't damage in the same way the IS300 dash does. I don't know how to explain it.
And man, I feel sorry for you... that's pretty banged up. Go get yourself an '01 dash!! Do NOT try to take your dash out and repaint it. I tried to do that initially with my '02 dash and it was a PITA...
But, Gville... the IS300 dash and 2IS dash doesn't feel like exactly the same material. The IS300 dash has a rubbery kind of feel... the 2IS doesn't damage in the same way the IS300 dash does. I don't know how to explain it.
And man, I feel sorry for you... that's pretty banged up. Go get yourself an '01 dash!! Do NOT try to take your dash out and repaint it. I tried to do that initially with my '02 dash and it was a PITA...
#25
Same Dash Problem
I also live in FL. Same dash problem. This is a safety hazard... When driving into the sun, the jelly like sticky substance that leaks out becomes very reflective and blinding .Lexus told us, not enough complaints for action. ATTORNEY?
#27
The Lexus is my wifes car.
I personally am an Audi fan... have a TT (dash is fine) and an A6 as my DD (140k on it now) - been a FL car ALL it's life. I rarely use a sun shade and the dash is fine
#28
yes, this is a somewhat problem, we have had two ISx come threw work with melting dashs, it seems if you lay and piece of paper and leave it out on the sun for awhile the dash will start to peel. it sucks.
its pretty hot here (TX) 100+
its pretty hot here (TX) 100+
#30
i called corp to complain about my dash last friday, so i had to make an appointment to the dealership to look at first on Monday.( car is out of warrany for about 3 months- it has 48k miles on it, 07' ) Dealership SA stated they would call me by weeks end, nothing as of yesterday, so today i call corp to tell them that i have not heard anything back yet and corp stated they have not had any type of communication from the dealership about my dash either. a few hours later i get a call/voicemail from the SA stating they just got a response from lexus today about my dash and will take care of it as a one time courtesy parts and labor. Nice!...but it seems like the dealer didnt even try to take care of it for me....but its all good,
Last edited by Deathrow23; 08-19-11 at 01:24 PM.