sprkplug

First time on the forum today! Have read some great threads already. My wife and I purchased a 2008 IS 250 AWD this week from a local Toyota dealer. The car looked to be in excellent condition. After a couple of days I decided to give the car a good looking over from underneath. To my shocking surprise I saw that the crossmember right behind the lower forward fairing was bent. It appears it hit something pretty hard. Now that I am stuck with the car can this be fixed? And I know that I should have looked underneath before I wrote the check but we have wanted a Lexus for so long we were smitten with the car.

laobo979

iTrader: (5)

Post a picture

sprkplug

I am working tonight will try to post tomorrow. Car is in the garage at home. Drove the beater tonight.

KillaIS250

iTrader: (1)

Congrats on the purchase! Sorry to hear you already found something wrong tho

My advice would be to get the car inspected by a body shop if you can, make sure it's nothing serious and possibly see what it would take to repair it.

sprkplug

ok guys here is the picture. Turns out it is the fwd part of the engine cradle.[IMG]lex[/IMG]

sprkplug

Second try with the picture upload

laobo979

iTrader: (5)

I would take it back to the dealer and ask them why they didnt tell you about this.

sprkplug

Scheduled a sit down with the dealer on Tuesday.

sprkplug

How many manhours would it take to change the engine cradle if you know what your doing?

sulfur

Wow how could the dealer not know? Sorry to hear & good luck on the sit down!

sprkplug

I don't see how they couldn't know either! The service records show the car was inspected and serviced when the car arrived at the dealer. The oil pan is right behind the forward engine cradle support that is bent. I am on my way to the dealer now I will let you know how it went.

B16da9

iTrader: (7)

WOW, please post what happend. This is also a reason why you should never look at a used car at night or while it's raining.

iRyan

iTrader: (7)

Yea definitely let them know ur mind in the most agregious yet professional manner..if you can mix the two

sprkplug

Ok here is the update. I started with the service manager and discussed the issues. He immediately sent it to the back and put it on the rack. I went directly to the starbucks coffee machine inside and got a tall one. Then proceeded to the sales manager and asked to close the door. When I told him the news his eyes got as big as golf *****. He immediately left and pulled another carfax. In that time my wife came in and unloaded her side of the story and the manager started to get a little nervous. He then had a conversation with the service manager and the news was not good for the sales manager. He came back in and asked what we wanted to do. I knew what I wanted but I put the question back in his lap. He gave me three options. Find another Lexus on the lot and trade with him. The dealership would offer me cash to compensate for the loss of value if I wanted to keep it. And last if I did not like any of the options on the lot he would find me a clean 250 replacement and have it shipped in. We drove a nice ES 350 but it just was not the same as the sporty IS. So I told the manager to find me one and give me a call. If they find one they will call me and ask if I would like the car. I was really surprised they were so accomodating. I really went in with a bad fealing. I made my mind up before I went in the door that I wanted out of the car. Lets just hope it doesn't cost me too much. I will let everyone know how it goes.

sulfur

Very happy to hear. Think you made the right choice too. Who knows what else could be wrong with that car. Obviously it wasn't inspected at all. No idea what could have been repaired/replaced either.