33 miles for road test during service?
03-13-12, 06:16 PM
#1
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Thread Starter
33 miles for road test during service?
Hey guys,
I just picked my car up from the dealer and they put 33 miles on it. Is that normal? It's a lease so I watch every mile.
I brought it in to have the DRLs shut off, my TPMS light was on and had a rattle by the odometer reset button.
The DRLs require no test drive, the TPMS was just on the 2nd setting and switched back to the main setting. For the rattle, they insulated the "gauge cluster lens and bezel" according to my paperwork.
Does any of this require test driving it for 33 miles?
I have a 350 F sport that everyone seemed to be gathering around and asking me about. I don't want to know they just took it out for a cruise ya know?
Thanks!
Lisa
I just picked my car up from the dealer and they put 33 miles on it. Is that normal? It's a lease so I watch every mile.
I brought it in to have the DRLs shut off, my TPMS light was on and had a rattle by the odometer reset button.
The DRLs require no test drive, the TPMS was just on the 2nd setting and switched back to the main setting. For the rattle, they insulated the "gauge cluster lens and bezel" according to my paperwork.
Does any of this require test driving it for 33 miles?
I have a 350 F sport that everyone seemed to be gathering around and asking me about. I don't want to know they just took it out for a cruise ya know?
Thanks!
Lisa
Last edited by LIS350A; 03-13-12 at 06:28 PM.
03-13-12, 06:44 PM
#2
I would say 33 miles is extremely excessive. Even if it was all highway, that's still a full half hour of driving, and likely it was around town so it was longer. I had several rattles fixed and took techs on test drives and had techs do their own test drives, and none were more than a few miles.
I would raise your concern with the service manager. If it were just any car it might not be as big a deal, but on a lease that's 33 miles you might have to pay for at the end.
I would raise your concern with the service manager. If it were just any car it might not be as big a deal, but on a lease that's 33 miles you might have to pay for at the end.
does our cars black boxes keep speeds for past XXX miles? Would be interested to see how they drove it for those 33 miles :/
Somebody went home for lunch during the test drive.
03-13-12, 07:12 PM
#6
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My baby feels so violated!
03-13-12, 07:14 PM
#7
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At my service center they take down the mileage, ask if they take it down afterwards before they give it to you. Would be hard to prove anything at this point.
As I said before I'ma start watching this before and after then check when i goto pick up my car. I hear stories about people getting their cars back with knicks on their wheels and other stratches n what not and this could be how they happen!
Don't want any mechanic test driving my baby like the race car it is!
As I said before I'ma start watching this before and after then check when i goto pick up my car. I hear stories about people getting their cars back with knicks on their wheels and other stratches n what not and this could be how they happen!
Don't want any mechanic test driving my baby like the race car it is!
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03-13-12, 07:16 PM
#8
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Yup somebody took a detour while test driving ur car lol. i would bug em bout it cause why are u gonna pay for miles u dudnt put in??? now is this a lexus dealer ur talking about?. They look too legit to be pulling this crap. My question would be " what was the problem that the test drive was 33 miles??" with a attitude!!!
03-13-12, 07:21 PM
#11
Driver
Thread Starter
At my service center they take down the mileage, ask if they take it down afterwards before they give it to you. Would be hard to prove anything at this point.
As I said before I'ma start watching this before and after then check when i goto pick up my car. I hear stories about people getting their cars back with knicks on their wheels and other stratches n what not and this could be how they happen!
Don't want any mechanic test driving my baby like the race car it is!
As I said before I'ma start watching this before and after then check when i goto pick up my car. I hear stories about people getting their cars back with knicks on their wheels and other stratches n what not and this could be how they happen!
Don't want any mechanic test driving my baby like the race car it is!
Mileage in: 10041 Mileage out: 10074
Oh crap I noticed some marks on my rims. I thought they could be mine from potholes and I was only noticing them now because I must say they cleaned my car so nicely. My rims are shining and the scuffs stand out now.
03-13-12, 07:24 PM
#12
Driver
Thread Starter
Yup somebody took a detour while test driving ur car lol. i would bug em bout it cause why are u gonna pay for miles u dudnt put in??? now is this a lexus dealer ur talking about?. They look too legit to be pulling this crap. My question would be " what was the problem that the test drive was 33 miles??" with a attitude!!!
Funny thing is I only put like 12 miles on the Rx loaner they gave me. So not right.
03-13-12, 08:27 PM
#13
Damn that's not cool.....I bet one of the techs just decided to take it out to lunch somewhere a bit further or something instead of using their own car and said it was for "testing purposes" I'm sure the problem would have become apparent in less than 5 miles of driving. But when you said you drive a 350 F-Sport, it doesn't surprise me at all. I'm sure they went for a little joy ride.
Nothing you can really do about it now. Next time either take it to a different dealership, or let them know ahead of time that you better not be leaving with anything close to 33 miles on the car ever again. Also about the wheel damage you just noticed, you can bring it up with them, but more likely than not, they will say there's no proof it happened while the car was at the dealer.
Next time you get a loaner, be sure to do some 3 digit mileage
Nothing you can really do about it now. Next time either take it to a different dealership, or let them know ahead of time that you better not be leaving with anything close to 33 miles on the car ever again. Also about the wheel damage you just noticed, you can bring it up with them, but more likely than not, they will say there's no proof it happened while the car was at the dealer.
Next time you get a loaner, be sure to do some 3 digit mileage
03-13-12, 08:56 PM
#14
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33 miles to way too much. i dont even put that much miles on customer's cars(5 miles max). i feel the same way when i take my 2011 IS350 F-Sport to the dealer too. All the guys will gather around my car and popping the hood in the pick up bay and the tech that was going to service my car, drove my car a little aggressive to the service bay. thats why i hate going the dealer because i dont know whats going on back there
