engine needs 18k in repairs, lexus won't cover
08-09-12 | 08:32 AM
#152
Thread Starter
Rookie
Joined: Mar 2010
Posts: 66
Likes: 0
From: IL
I appreciate the support but by reoccuring issue, I meant denying warranty coverage. From the FTC:
"The Federal Trade Commission, the nation's consumer protection agency, collects complaints about companies, business practices, identity theft, and episodes of violence in the media.
Why: Your complaints can help us detect patterns of wrong-doing, and lead to investigations and prosecutions. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer complaints."
https://www.ftccomplaintassistant.gov/
"The Federal Trade Commission, the nation's consumer protection agency, collects complaints about companies, business practices, identity theft, and episodes of violence in the media.
Why: Your complaints can help us detect patterns of wrong-doing, and lead to investigations and prosecutions. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer complaints."
https://www.ftccomplaintassistant.gov/
08-10-12 | 05:01 AM
#154
Lexus Test Driver
Joined: Apr 2008
Posts: 1,363
Likes: 2
From: Ontario
I appreciate the support but by reoccuring issue, I meant denying warranty coverage. From the FTC:
"The Federal Trade Commission, the nation's consumer protection agency, collects complaints about companies, business practices, identity theft, and episodes of violence in the media.
Why: Your complaints can help us detect patterns of wrong-doing, and lead to investigations and prosecutions. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer complaints."
https://www.ftccomplaintassistant.gov/
"The Federal Trade Commission, the nation's consumer protection agency, collects complaints about companies, business practices, identity theft, and episodes of violence in the media.
Why: Your complaints can help us detect patterns of wrong-doing, and lead to investigations and prosecutions. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer complaints."
https://www.ftccomplaintassistant.gov/
08-11-12 | 08:39 PM
#155
To start with, slander is spoken, not written. Libel is written.
And even then it requires the person suing must prove that the statement was false. The OP telling people what actually happened to him wouldn't be actionable as libel as long as what he's saying is true.
08-30-12 | 07:43 PM
#158
Driver School Candidate
Joined: Jul 2012
Posts: 8
Likes: 0
From: Ny
Yes they replaced mine when they replaced the valves for carbon build up. I didn't know it was an issue until then. I have only had this car a month.
09-01-12 | 01:12 PM
#159
Driver School Candidate
Joined: Apr 2012
Posts: 35
Likes: 0
From: Pennsylvania
So a little bittersweet..but after reading this thread I decided to run out to my car at night, with a headlamp, to check the coolant reservoir. Sure enough, I noticed pink dry residue on the reservoir and below it. I immediately scheduled a service appointment and they called me a few hours after dropping it off and said there was a leak and the water pump needed to be replaced. It is all covered under my Extra Care. This thread might have saved me the same drama.
Incidentally there was also a clattering noise that I asked them to look at, turns out there was a loose pin in the intake cam that was causing a dry start, which they are also fixing.
Good luck to all of you.
2006 is250 75k
Incidentally there was also a clattering noise that I asked them to look at, turns out there was a loose pin in the intake cam that was causing a dry start, which they are also fixing.
Good luck to all of you.
2006 is250 75k
To the OP I've read that you are looking into legal advice.. smart move. I look forward to hearing how this turns out.. best of luck!
09-01-12 | 06:48 PM
#161
Lexus Champion
Joined: Sep 2006
Posts: 3,102
Likes: 8
From: Hill Country, TX
Always amused when a relative newcomer comes on here with some horrible problem, gets everybody frothed up (10 pages of discussion), asks for advice, and then often never gets back to us as to a conclusion. If you are going to state your problem and ask for help please make an effort to fill us in on the conclusion. just sayin'
09-02-12 | 04:54 PM
#162
Thread Starter
Rookie
Joined: Mar 2010
Posts: 66
Likes: 0
From: IL
I ended up paying for a used engine swap out of pocket. Cheaper than what was quoted for new but still a good chunk of change. All dialogues with lexus went nowhere. I did everything short of calling the news and getting a lawyer. If any of you know of someone in the chicagoland area who could take the case, I'm all ears.
My car has run fine for a couple of weeks now. Some controls aren't working (horn, cruise, steering wheel radio/phone, airbag light) but that's for another thread.
I'm glad my experience helped others catch the issue before it was too late. FYI, there wasnt even a error code.
My car has run fine for a couple of weeks now. Some controls aren't working (horn, cruise, steering wheel radio/phone, airbag light) but that's for another thread.
I'm glad my experience helped others catch the issue before it was too late. FYI, there wasnt even a error code.
09-02-12 | 09:12 PM
#165
Glad to see your back on the road too, it just sucks that you had to pay for this out of pocket!!!
Pretty sure any future claim having to do with the engine will be voided now that the engine had to be swapped. Sucks 