IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

Where in PHX area to get my Lexus serviced?

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Old 09-13-12, 12:44 PM
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Machog
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Default Where in PHX area to get my Lexus serviced?

My IS250 is coming up for 20k service and want to get it serviced by Lexus.

I live in Cave Creek, north of Scottsdale.

My 2 closest dealers are Bell and Earnhart, neither of them get great reviews.

Chandler seems to be the best review wise, but its 40miles away!

Any suggestions. I'm coming from Bellevue WA Lexus, where they were amazing, the pursuit of perfection was realized as far as I was concerned!!

Machog
Old 09-13-12, 01:37 PM
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6sick6
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I hear chandler and superstition lexus do a good job but haven't been there personally yet with my is350
Old 09-13-12, 07:12 PM
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configt
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I take mine to Superstition Springs Lexus. They have always been great!
Old 09-13-12, 08:43 PM
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nosurprise
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I go to Scottsdale Lexus (now Earnhart Lexus?) a few times (for 2 oil changes and 2 warranty work), and they were good. My service adviser is someone name Mike. I didn't have any extraordinary issues, so not sure how they handle. Make sure you ask how much every work is going to cost to see if it's reasonable.
Old 09-13-12, 08:49 PM
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MyIS350G
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Post this in the Regional Forum you might get better responses
https://www.clublexus.com/forums/southwest-24/
Old 09-13-12, 10:41 PM
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flowrider
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Superstition Springs gets my

Lou
Old 09-13-12, 11:03 PM
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GSE21tuner
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Superstition Springs gets my vote too. Don't go to Bell. I've experienced them firsthand. Never again.
Old 09-14-12, 10:27 AM
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Bodz123
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Go to Robert La France @ Chandler Lexus. By FAR the best Lexus service team in the valley. Granted I live in Chandler but I drive 30+ miles to take my wifes jeep to a particular dealer too. Totally worth it IMO.
Old 09-14-12, 01:30 PM
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Machog
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Tx myis350, put in on the local forum. Tx also to the others that chimed in, looks like its Superstition Lex. We have friends over there, so I can go visit them and drop it off.

Machog
Old 09-14-12, 08:38 PM
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xsaint53
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Just got my IS350, pre-owned. The previous owner had it serviced regularly at Bell, they are the closest to me-- I live by the TPC Golf Course in N. Scottsdale. I was there today and made an appointment to look at an issue I'm having with the "Start" button. I'm a roughly 30 miles away from Superstition Springs & Chandler. That being said I don't want to get ripped off by Bell. Anyone have any specifics on why I should stay away from Bell. Any feedback is appreciated.
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