lexusis07

iTrader: (7)

Ok so that black rubbery squishy stuff on our dash boards/ top half of the door panels is deteriorating.... i can poke it with my finger nail and take big chunks out of it (not good) ive never used anything but water to clean it. im afraid to use something but i feel like someone els has to have had this problem too? what can i use to protect it from the sun/ whatever els is causing it to act up like this? help!!

davyjordi

the search function will provide you with a tonne of information on this.

lexusis07

iTrader: (7)

from the few threads i just read basically i need a new dash? and my warrantee just ran out last month

My0gr81

Did you report the issue to your dealer before the warranty ran out? If so, then they should cover it. If not, since there is a TSB on the issue, Lexus may end up doing a goowill repair. Never hurts to try your luck.

Evitzee

It's obviously related to sun damage .... my 2006 IS sits in the garage and almost never out in the sun unless I'm out driving and the dash is in perfect condition. Bring it to the attention of your dealer and maybe they'll cut you some slack.

bob4256

iTrader: (17)

If your warranty is up, give Lexus corporate a call. If your nice and polite, Im sure they will be willing to help you out

TimboIS

Why the f*** would you do that?? I'm pretty sure that's not covered.

Gville350

iTrader: (10)

How come it is that only members in FL complain of this happening to their cars. Hmmmmm.

TimboIS

Interesting observation. My car spent its first 5 years in AZ, and has not developed the issue. I'm still certain it's caused by people using cleaners, etc. on the dash.

davyjordi

i don't think it's caused by the sun alone - i've only heard of this issue happening in very hot AND humid climates. people who live in arizona, for example, aren't having this issue. it's the very high humidity combined with the heat that causes the dash to deteriorate, i think.

i think i've read about it happening to some members in hawaii as well, which further substantiates what i've said above re: high humidity and heat.

tedward88

iTrader: (11)

Bring the car to the dealership even if your car is out of warranty, several members had their dash replaced regardless of mileage. Don't tell them the stickiness bothers you, tell them it gets super shiny when you drive and you can't see because of the glare, then it becomes a more serious matter and more likely to change it out of goodwill. If that doesn't work, try another dealership. All else fail, call corporate.

I've seen and read a bunch of people here who has this sticky dash issue and were out of warranty who gotten theirs changed as well. We did not pay $30k+ for a car with a melting dash when a Honda civic's dash does not melt no matter what.

lexusis07

iTrader: (7)

im not saying i sit there and poke it obviously... just what happens

thanks man ill try it, worst that can happen is them say no i guess.

Now thats some creative thinking ill give that a try at the dealer, thanks man.