Cam gear recall released!
12-18-13, 08:16 PM
#288
I was in love with my IS350.......that is until they gave me a 2014 IS250 as a loaner during this recall. Now the interior in my 2008 IS350 feels really dated 
Now I can't get the thoughts of picking up a 2014 IS350 out of my head. Please tell me something about the 2gen that will get these thoughts out of my head!
Now I can't get the thoughts of picking up a 2014 IS350 out of my head. Please tell me something about the 2gen that will get these thoughts out of my head!
I'll take my 2is 350 over a 3is 250 all day long
Can anyone confirm whether they will change the spark plugs free of charge? I read in posts above that this recall requires them to remove the spark plugs? So if I were to provide new spark plugs its technically no extra labor since they had to do it for the recall....Just want a confirmation b4 I go telling the adviser, & I remember getting a free tank of gas at the last recall is that still a go for this one?
Last edited by embolism; 12-18-13 at 08:21 PM.
12-18-13, 09:28 PM
#289
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ahh well it should at least be a bit cheaper than if you were doing it separately right...What should we expect to pay to do it under these circumstances?
Is it possible to ask them for a newer 2014 3rd gen IS as a loaner? Or even an ISF?
Is it possible to ask them for a newer 2014 3rd gen IS as a loaner? Or even an ISF?
12-18-13, 09:51 PM
#290
Not all dealers have ISF for loaner cars.
12-19-13, 05:58 AM
#291
Today makes one week since my car was dropped off at the dealer. Prior to me taking it in I called Lexus of America about the sticky dash/doors.
Service guy said he put in a claim. A day passes and he called me back saying that my part to cover the dash is 488.50 and the dealer and Lexus would cover the rest. Being a week away from Christmas I passed on the offer. Service advisor staits that " well the tech already took the dash out in the hopes that you would say yes". More dialog goes on.
Fast forward to yesterday and I go to check on my car,hoping it had no rattles,scratches,etc. my service advisor says that the dash is beyond reinstalliation as the tech was not concerned in its removal as a new one was going to take its place. Now the dealer is going to cover it 100%.
Thanks greedy techs for the new dash!
Service guy said he put in a claim. A day passes and he called me back saying that my part to cover the dash is 488.50 and the dealer and Lexus would cover the rest. Being a week away from Christmas I passed on the offer. Service advisor staits that " well the tech already took the dash out in the hopes that you would say yes". More dialog goes on.
Fast forward to yesterday and I go to check on my car,hoping it had no rattles,scratches,etc. my service advisor says that the dash is beyond reinstalliation as the tech was not concerned in its removal as a new one was going to take its place. Now the dealer is going to cover it 100%.
Thanks greedy techs for the new dash!
12-19-13, 07:12 AM
#292
Today makes one week since my car was dropped off at the dealer. Prior to me taking it in I called Lexus of America about the sticky dash/doors.
Service guy said he put in a claim. A day passes and he called me back saying that my part to cover the dash is 488.50 and the dealer and Lexus would cover the rest. Being a week away from Christmas I passed on the offer. Service advisor staits that " well the tech already took the dash out in the hopes that you would say yes". More dialog goes on.
Fast forward to yesterday and I go to check on my car,hoping it had no rattles,scratches,etc. my service advisor says that the dash is beyond reinstalliation as the tech was not concerned in its removal as a new one was going to take its place. Now the dealer is going to cover it 100%.
Thanks greedy techs for the new dash!
Service guy said he put in a claim. A day passes and he called me back saying that my part to cover the dash is 488.50 and the dealer and Lexus would cover the rest. Being a week away from Christmas I passed on the offer. Service advisor staits that " well the tech already took the dash out in the hopes that you would say yes". More dialog goes on.
Fast forward to yesterday and I go to check on my car,hoping it had no rattles,scratches,etc. my service advisor says that the dash is beyond reinstalliation as the tech was not concerned in its removal as a new one was going to take its place. Now the dealer is going to cover it 100%.
Thanks greedy techs for the new dash!
12-19-13, 01:51 PM
#294
Least some of you have a choice, I got a hybrid elantra or something. Eugh.
12-19-13, 05:49 PM
#295
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BLAZE_TYLR !!!! what part of New Orleans are you in?? That is where I am from. I am having the exact same issue with my dash!!! Along with the doors as well. Its all sticky & gooey. What dealership did you go to?! Ive been wanting to replace it for the past 2 years. They told me the exact same thing they told you! Today I was driving & my sister kept telling me how horrible the dash was, I come here today & notice your post! Cant be a coincidence lol...Would really appreciate if you could give me a heads up as my recall appt is Dec 23rd if I could get the dash fixed that would be awesome as its the only bad looking part of my interior.
12-19-13, 06:25 PM
#296
Lexus of New Orleans has the car.i called lexus corporate prior to taking my car in,they opened a case for me then I told the dealer and they submitted a claim. If the greedy tech hadn't ripped my original out I'd be paying 488 out if pocket. Thankfully he did and now the dealer is responsible for the replacement
12-19-13, 06:40 PM
#297
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That is the same one i am going to Dec 23. Did they offer a free tank of gas? Also, what number did you call to create a claim? I will need to do this ASAP since my recall is Dec 23rd. I feel lexus should somehow compensate for how utterly crappy this dash is...Ive owned a Honda for 6 yrs & the dash never did anything remotely close to this & the Lexus is considered a luxury vehicle......What are the chances that the same tech might rip mine out ?! lol
12-24-13, 09:26 AM
#299
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I asked for an ISF, IS 350 & they would not give me neither (was joking when I asked for F just to see their response lol) They said lexus only gives out RX & ES as loaners so Im not sure how you guys got the IS...Not a big deal but anyways they also told me they cannot use the spark plugs I brought. I got them off of clubLexus with the 60k package...So now Im not sure what to do since they wont even use outside parts...Would Toyota do the maintenance required in the 60k w/outside parts?
12-24-13, 01:01 PM
#300
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I asked for an ISF, IS 350 & they would not give me neither (was joking when I asked for F just to see their response lol) They said lexus only gives out RX & ES as loaners so Im not sure how you guys got the IS...Not a big deal but anyways they also told me they cannot use the spark plugs I brought. I got them off of clubLexus with the 60k package...So now Im not sure what to do since they wont even use outside parts...Would Toyota do the maintenance required in the 60k w/outside parts?