So on Jan 2nd i bought a Gorilla Automotive Wheel Locks for my car via Longolexus and today i noticed that the item has not shipped so i contacted them and they responded this:

ME:

"Hi!

I bought this item on January 2nd and it has not shipped yet. What's the cause of the delay?"

Longolexus:

"It looks like we dropped the ball on this one. I'll be shipping the wheellocks today via UPS and I'll also be refunding your purchase price for your troubles.

Sorry again for the delay,

Kevin-"

ME:

"
That's great news! I appreciate that you take care of your customers this way!"

Longolexus:

"No worries,

Thanks again for giving me the opportunity to make it right.

Kevin-"

So thanks Kevin and Longolexus for backing your customers!

 

That's a good place to deal with, you want see many willing to help like that....

 

Wow!!! Way to take care of the customer!!

 

I wonder................................ if I order some staggererds and don't receive them........................................
will they also refund my $$$$ and send them anyways???? LOL

 

I've ordered a new transmission...fingers crossed

 

Sweet deal!

 

i've purchased a 2004 is300 from them back then and had it delivered to norcal. they beat everyone's prices.

 

sorry to ask but is it LongoLexus dealership or a ebay seller that named LongoLexus or something? I checked ebay and could not find seller LongoLexus??

 

Here's the profile: http://www.ebay.com/usr/longolexus?_...78.m2748.l2754