Air bag recalled for 2006-2011 Lexus IS250/350.
03-02-17, 07:43 PM
#316
Got my air bag replaced today. The service rep told me to get it done this week because they are about to run out and it will be a while before they get another shipment. Still waiting on dash and door panels. 2007 is250. My loaner is an rx350 and i did not like it. I was expecting more from Lexus, but given the way they are handling the dash and door panels, I will have to really get a good deal before I buy another Lexus.
03-03-17, 07:43 AM
#317
Liquid Bra Champion
Got my air bag replaced today. The service rep told me to get it done this week because they are about to run out and it will be a while before they get another shipment. Still waiting on dash and door panels. 2007 is250. My loaner is an rx350 and i did not like it. I was expecting more from Lexus, but given the way they are handling the dash and door panels, I will have to really get a good deal before I buy another Lexus.
03-03-17, 11:41 AM
#318
Got my air bag replaced today. The service rep told me to get it done this week because they are about to run out and it will be a while before they get another shipment. Still waiting on dash and door panels. 2007 is250. My loaner is an rx350 and i did not like it. I was expecting more from Lexus, but given the way they are handling the dash and door panels, I will have to really get a good deal before I buy another Lexus.
As for the airbag recall itself, they had it done in a few hours. Just picked up my car, got a free tank of gas as well. Just a slight note, mine is an 08, and I was only on the list for a replacement for 2 weeks now (got on it after getting my new dash). These shouldn't take nearly as long to get replaced as the dashes and door panels took, they're a lot simpler to make in large quantities, and faster to replace. Since Lexus finally gave the dealers the go ahead to start replacing them again (around mid/end of February), they should move quickly on them, I doubt most people will be waiting for more than a couple months.
03-03-17, 04:08 PM
#319
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finally scheduled to have it replaced. The rep didn't seem eager to have me swap out as soon as possible, which is nice cause ive had a rental for 6 months now (Jeep Grand Cherokee). Only because I wanted to take my rental car up into the snow in two weeks. Glad this journey is finally coming to an end.
03-04-17, 05:13 PM
#321
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Just received recall notice on 2007 is-250 air bag, a phase 2 recall in Canada.
We are in Vancouver BC, so the degradation factor for high humidity should qualify.
Vehicles parked in garages after driving in rain have high humidity situations.
Recall notice said not to use the passenger seat, which is rather difficult.
My wife can't drive, just had hip replacement in July 2016, and climbing in to the rear seat is impossible.
Hopefully we either qualify for higher priority for the parts or a replacement vehicle until they become available.
There are 5 phases to this recall, which means there are a lot of vehicles out there which have a big question mark on them.
This will obviously affect resale values, and Lexus reputation.
Will see how the dealer responds.
We are in Vancouver BC, so the degradation factor for high humidity should qualify.
Vehicles parked in garages after driving in rain have high humidity situations.
Recall notice said not to use the passenger seat, which is rather difficult.
My wife can't drive, just had hip replacement in July 2016, and climbing in to the rear seat is impossible.
Hopefully we either qualify for higher priority for the parts or a replacement vehicle until they become available.
There are 5 phases to this recall, which means there are a lot of vehicles out there which have a big question mark on them.
This will obviously affect resale values, and Lexus reputation.
Will see how the dealer responds.
03-04-17, 07:39 PM
#322
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I spoke to my SA who said they are ready for me to bring the car in to replace my airbag. My car is in storage so I called corporate who said, after running my VIN they noticed that Lexus has a stop on installation of airbags on my vehicle ( 06 is350).
my question is why the dealership is saying they are ready but corporate wants me to wait and keep the rental? Why is there a disconnect between the dealer and corporate, and who has the proper information. I'm not going to have an incorrect or unreliable airbag installed only to go through this ordeal again.
my question is why the dealership is saying they are ready but corporate wants me to wait and keep the rental? Why is there a disconnect between the dealer and corporate, and who has the proper information. I'm not going to have an incorrect or unreliable airbag installed only to go through this ordeal again.
03-04-17, 09:54 PM
#323
Lexus Test Driver
Just received recall notice on 2007 is-250 air bag, a phase 2 recall in Canada.
We are in Vancouver BC, so the degradation factor for high humidity should qualify.
Vehicles parked in garages after driving in rain have high humidity situations.
Recall notice said not to use the passenger seat, which is rather difficult.
My wife can't drive, just had hip replacement in July 2016, and climbing in to the rear seat is impossible.
Hopefully we either qualify for higher priority for the parts or a replacement vehicle until they become available.
There are 5 phases to this recall, which means there are a lot of vehicles out there which have a big question mark on them.
This will obviously affect resale values, and Lexus reputation.
Will see how the dealer responds.
We are in Vancouver BC, so the degradation factor for high humidity should qualify.
Vehicles parked in garages after driving in rain have high humidity situations.
Recall notice said not to use the passenger seat, which is rather difficult.
My wife can't drive, just had hip replacement in July 2016, and climbing in to the rear seat is impossible.
Hopefully we either qualify for higher priority for the parts or a replacement vehicle until they become available.
There are 5 phases to this recall, which means there are a lot of vehicles out there which have a big question mark on them.
This will obviously affect resale values, and Lexus reputation.
Will see how the dealer responds.
03-05-17, 04:11 PM
#324
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My car has been in the shop since Friday and my SA has told me it might be Tuesday before I could get her her back.
But I then on Friday had my Lexus traded so I technically no longer own the Lexus!
And frankly I have had enough with Toyota/Lexus brand.
But I then on Friday had my Lexus traded so I technically no longer own the Lexus!
And frankly I have had enough with Toyota/Lexus brand.
03-05-17, 04:36 PM
#325
Liquid Bra Champion
Uh, ok. Thanks for the update... Bye!
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KC2 (03-05-17)
03-07-17, 03:07 PM
#326
My 70 year old dad is visiting me soon and he felt unsafe riding in passenger seat of my IS350 (not my driving...the airbag 
. He called my local dealership, explained the circumstances, and they moved us up the list. If you have similar circumstances, call your service manager and explain for safety reasons you need the work done asap. At any rate it's a 1 day job and i expect it back tomorrow...fingers crossed no issues...in the mean time they gave me a loaner of a new ES350....has to be the ugliest interior I've ever seen though....yuck.
. He called my local dealership, explained the circumstances, and they moved us up the list. If you have similar circumstances, call your service manager and explain for safety reasons you need the work done asap. At any rate it's a 1 day job and i expect it back tomorrow...fingers crossed no issues...in the mean time they gave me a loaner of a new ES350....has to be the ugliest interior I've ever seen though....yuck.
Last edited by liazon; 03-08-17 at 05:18 AM.
03-07-17, 06:27 PM
#327
Instructor
Car Going In For Airbag Recall!
Just got notified from Newport Lexus today that the replacement passenger side airbag has come in. My car is sched to go in tomorrow for the new airbag and they are giving me new front door panels L and R! The current door panels are sticky gooey. And I'll be getting an IS loaner car for the day!
03-08-17, 03:57 AM
#328
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Finally.... after sitting in the garage since the end of last summer, I got the passenger front air bag recall service two days ago. Nice to have the car back. I am very happy with the service we got from Lexus taking care of us with rental car from Enterprise.
03-08-17, 06:23 AM
#329
03-08-17, 06:10 PM
#330
I got a call today from my SA about setting up an appointment to get the recall done.
I have a remote start behind the stereo system. Does anyone know if they need to take the dash off or would the remote start interfere with when they tried to perform the recall? I might take it out.
I have a remote start behind the stereo system. Does anyone know if they need to take the dash off or would the remote start interfere with when they tried to perform the recall? I might take it out.