Air bag recalled for 2006-2011 Lexus IS250/350.
#361
Driver School Candidate
Join Date: Aug 2009
Location: CA
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I called my local dealer lexus in Cerritos but was told they currently do not have any replacement airbags for a 2011 IS250 and to call back to schedule an appointment in 2-3 weeks. Will make not of the dash being removed or not once I get the car back.
#362
Driver School Candidate
i just took my car in for the aibag and fuel sensor recall for my 2007 is250 and they called and said they broke part of the dash due to the sticky dash and said its extended warranty and ordered me a new dash but they said its 8 months out! WTF
#363
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Join Date: Feb 2008
Location: CA
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Not really Norcal, but I'm about an hour from Livermore (in Modesto/Central Valley), just got my car done today and could have had it done last Friday.
#365
Driver School Candidate
Got mine done today in Raleigh, NC. The service advisor stated they did have to remove the top half of the dash although I couldn't find any evidence of it afterwards.
#367
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Join Date: Jul 2015
Location: Texas
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Dropped mine off today. Said it will take a couple of days to complete since they have so many. Was told that when they have a vehicle in for recall they will fill up your tank of gas for free. Nice.
#368
Called them and got an appt for next week. Thanks for the info Brian7. So glad Pleasanton Lexus came through! Although it's quite a drive, compared to the closest (will remain unnamed) dealership to me who put me in some waiting list and won't hear back til who knows when, the long distance is a non-factor to having this recall taken care of.
#369
Racer
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I got the recall done. My adviser said that the dash shouldn't need to come off, but they take the head unit out, not sure if that helps with recall, or the dash was taken out. I left the car at 9AM and got a call it's ready at 1:30PM.
I didn't get a refill -- I was little disappointed.
I didn't get a refill -- I was little disappointed.
Last edited by nosurprise; 03-22-17 at 07:51 PM.
#373
I did not get a call or other notice from Lexus that it was time to replace my airbag, but when I called to schedule some other service they said "Oh, your car is part of the airbag recall" and offered to include the repair in my service appointment. I don't know when I would have gotten notice from them had I waited, but I now have my replacement airbag installed. Might be worth calling your local dealer!
For reference, my car is a 2011 IS50 AWD, and I live in Austin, Texas.
For reference, my car is a 2011 IS50 AWD, and I live in Austin, Texas.
Were they careful with your dashboard?
#375
Driver School Candidate
I called my dealer yesterday for this same recall and made a first available appointment couple weeks from today. My service adviser even reminded me to bring my car with empty tank as they'll fill it up when done so we'll see