My next upgrade...GROM VLINE VL2
#106
Lexus Champion
Thread Starter
#107
Please pm us your email address, we will check to make sure we received your support request.
#108
I contacted GROM today via their online chat and we walked through troubleshooting steps. Could not get it to work, so they are shipping me a new unit. Bummed it didn't work, but happy with the level of support received. Hopefully next unit works out well.
The following users liked this post:
AMIRZA786 (02-07-22)
#109
Thank you for the update!
The following users liked this post:
AMIRZA786 (02-15-22)
#111
Lexus Champion
Thread Starter
The following users liked this post:
caymandive (06-20-22)
#112
As a follow up, GROM quickly shipped me a new unit and cable. It turned out to be just the cable that was the problem. Everything is working great now. What a great product and great support. So I didn't have to wait to ship the old unit back, they charged my credit card for a replacement and shipped it right away. When I return the old unit I get a refund. More than fair and made it so I didn't have to reassemble everything waiting for all the extra shipping time.
I will say the resistive screen that comes stock on my Lexus takes a little getting used to...have to move slower through the interface than you are used to with a modern capacitive touch phone, but you get used to it and it is great to have a modern head unit in a 15 year old vehicle that retains the full factory look. If I wasn't thinking of upgrading my 2012 Sequoia to the new one, I would probably get a GROM for it as well.
Tom
I will say the resistive screen that comes stock on my Lexus takes a little getting used to...have to move slower through the interface than you are used to with a modern capacitive touch phone, but you get used to it and it is great to have a modern head unit in a 15 year old vehicle that retains the full factory look. If I wasn't thinking of upgrading my 2012 Sequoia to the new one, I would probably get a GROM for it as well.
Tom
The following users liked this post:
gromaudio (02-19-22)
#113
Lexus Champion
Thread Starter
As a follow up, GROM quickly shipped me a new unit and cable. It turned out to be just the cable that was the problem. Everything is working great now. What a great product and great support. So I didn't have to wait to ship the old unit back, they charged my credit card for a replacement and shipped it right away. When I return the old unit I get a refund. More than fair and made it so I didn't have to reassemble everything waiting for all the extra shipping time.
I will say the resistive screen that comes stock on my Lexus takes a little getting used to...have to move slower through the interface than you are used to with a modern capacitive touch phone, but you get used to it and it is great to have a modern head unit in a 15 year old vehicle that retains the full factory look. If I wasn't thinking of upgrading my 2012 Sequoia to the new one, I would probably get a GROM for it as well.
Tom
I will say the resistive screen that comes stock on my Lexus takes a little getting used to...have to move slower through the interface than you are used to with a modern capacitive touch phone, but you get used to it and it is great to have a modern head unit in a 15 year old vehicle that retains the full factory look. If I wasn't thinking of upgrading my 2012 Sequoia to the new one, I would probably get a GROM for it as well.
Tom
The following users liked this post:
gromaudio (02-19-22)
#114
Driver School Candidate
Backup camera screen car symbol?
Hey guys, I've actually had my Vline2 for over a year and it's mostly been good. When I installed it though, my factory backup camera had this weird icon appear in the upper-right corner. I assumed it was a Line feature that was basically saying "no other cameras are connected" or something, and have been ignoring it. Today I asked Grom support if there was a way to turn that off, and he said it must be a factory thing. But this only appeared after installing the Vline2. Do you guys have this icon too? Any way in settings to turn it off?
Also, in order for the CarPlay screen to look nice, I need to dial the contrast to full in the factory radio display settings. It seems to stay that way for a while but then I'll notice Maps is washed out a bit and find out the contrast has put itself back to center again. Is there a way to make the Lexus contrast 100%?
Also, in order for the CarPlay screen to look nice, I need to dial the contrast to full in the factory radio display settings. It seems to stay that way for a while but then I'll notice Maps is washed out a bit and find out the contrast has put itself back to center again. Is there a way to make the Lexus contrast 100%?
#115
Lexus Champion
Thread Starter
Hey guys, I've actually had my Vline2 for over a year and it's mostly been good. When I installed it though, my factory backup camera had this weird icon appear in the upper-right corner. I assumed it was a Line feature that was basically saying "no other cameras are connected" or something, and have been ignoring it. Today I asked Grom support if there was a way to turn that off, and he said it must be a factory thing. But this only appeared after installing the Vline2. Do you guys have this icon too? Any way in settings to turn it off?
Also, in order for the CarPlay screen to look nice, I need to dial the contrast to full in the factory radio display settings. It seems to stay that way for a while but then I'll notice Maps is washed out a bit and find out the contrast has put itself back to center again. Is there a way to make the Lexus contrast 100%?
Also, in order for the CarPlay screen to look nice, I need to dial the contrast to full in the factory radio display settings. It seems to stay that way for a while but then I'll notice Maps is washed out a bit and find out the contrast has put itself back to center again. Is there a way to make the Lexus contrast 100%?
#116
Driver School Candidate
That's what I'm thinking too. Grom support just wrote back that I need to enable park assist... I don't have that either. I went through all settings etc double-checking it. It's definitely a GROM thing though. If I shift into reverse while on the factory radio screen, no icon. But when it's from a Grom screen, there's the icon. Ahh well, I'll continue to ignore it.
I see these sensors are cheap on Amazon/eBay. Can we just pop them into the bumper and add the feature? I'm assuming not.
I see these sensors are cheap on Amazon/eBay. Can we just pop them into the bumper and add the feature? I'm assuming not.
The following users liked this post:
AMIRZA786 (04-06-22)
#117
Lexus Champion
Thread Starter
That's what I'm thinking too. Grom support just wrote back that I need to enable park assist... I don't have that either. I went through all settings etc double-checking it. It's definitely a GROM thing though. If I shift into reverse while on the factory radio screen, no icon. But when it's from a Grom screen, there's the icon. Ahh well, I'll continue to ignore it.
I see these sensors are cheap on Amazon/eBay. Can we just pop them into the bumper and add the feature? I'm assuming not.
I see these sensors are cheap on Amazon/eBay. Can we just pop them into the bumper and add the feature? I'm assuming not.
#118
That's what I'm thinking too. Grom support just wrote back that I need to enable park assist... I don't have that either. I went through all settings etc double-checking it. It's definitely a GROM thing though. If I shift into reverse while on the factory radio screen, no icon. But when it's from a Grom screen, there's the icon. Ahh well, I'll continue to ignore it.
I see these sensors are cheap on Amazon/eBay. Can we just pop them into the bumper and add the feature? I'm assuming not.
I see these sensors are cheap on Amazon/eBay. Can we just pop them into the bumper and add the feature? I'm assuming not.