IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Lexus values your opinion survey

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Old 10-18-13 | 01:29 PM
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Default Lexus values your opinion survey

Anyone filled theirs out yet?

I had a few complaints and was close to submitting it but decided to put it on hold. Basically everything service wise was great. Car however, needs a lot of improvements.
Old 10-18-13 | 03:57 PM
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My survey seemed to pertain to my buying experience rather than what I felt about my car.
Old 10-18-13 | 04:03 PM
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Originally Posted by amoney805
My survey seemed to pertain to my buying experience rather than what I felt about my car.
It was both for mine. I'm guessing it depends on how you answered. If you say you didn't like a certain thing about the car, it will ask for more details.
Old 10-18-13 | 05:07 PM
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Are you worried about reprisal?
Old 10-18-13 | 05:12 PM
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Originally Posted by eyeball
Are you worried about reprisal?
I'm going to wait until they replaced my steering wheel before I do the survey. I'll ask about the firmware update to the 8500 version and to see if they are willing to fix the swirls that came with the car.
Old 10-18-13 | 05:17 PM
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Originally Posted by vbx
I'm going to wait until they replaced my steering wheel before I do the survey. I'll ask about the firmware update to the 8500 version and to see if they are willing to fix the swirls that came with the car.
Oh that's a good point! You are definitely in a unique situation. Your steering wheel snafu is so unprecedented!
Old 10-18-13 | 05:36 PM
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i was getting spammed with both CS and QA surveys. I said **** it, filled them out and sent them in just to shut them u
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