Radio Swap due to Nav Screen Flashing
#31
To be clear, this is now a known issue for Lexus (per my dealer). What is not known is whether or not replacing the radio will cure the problem. Unless the problems you have become intolerable, my counsel would be to wait and see what happens to me and other who have replaced their radios.
#32
I picked up my IS 350 F Sport about a week ago and i ran into the random blue screen flashes as well but only at night. Also twice the nav system appeared to reboot as everything went black then the screen showed the startup warning and recovered back to where i had it. Took it into my local dealer and they couldn't find anything wrong nor missing updates. They also said its the first they had seen or heard of the issue at least in Arizona. So they did what they call a "hard reset" and the system has been fine so far. However, i haven't drive much more than say 40 miles since that reset, where as before the issues happen over a 1500 miles stretch as i picked up the car from another state and drive in back to Arizona.
So as i continue to monitor it for anymore issues ill let you guys know if i see again or if appears to be gone for good. Interesting to see that some dealers are swapping out the radio and others are not. For those of you that have had the issues and the dealer swapped your radio. Was the problem reproducible on the spot and or for the dealer? In my case the dealer couldn't reproduce the problem even after tricking the car into thinking it was at to see that was part of the requirements to trigger it.
So as i continue to monitor it for anymore issues ill let you guys know if i see again or if appears to be gone for good. Interesting to see that some dealers are swapping out the radio and others are not. For those of you that have had the issues and the dealer swapped your radio. Was the problem reproducible on the spot and or for the dealer? In my case the dealer couldn't reproduce the problem even after tricking the car into thinking it was at to see that was part of the requirements to trigger it.
#33
I picked up my IS 350 F Sport about a week ago and i ran into the random blue screen flashes as well but only at night. Also twice the nav system appeared to reboot as everything went black then the screen showed the startup warning and recovered back to where i had it. Took it into my local dealer and they couldn't find anything wrong nor missing updates. They also said its the first they had seen or heard of the issue at least in Arizona. So they did what they call a "hard reset" and the system has been fine so far. However, i haven't drive much more than say 40 miles since that reset, where as before the issues happen over a 1500 miles stretch as i picked up the car from another state and drive in back to Arizona.
So as i continue to monitor it for anymore issues ill let you guys know if i see again or if appears to be gone for good. Interesting to see that some dealers are swapping out the radio and others are not. For those of you that have had the issues and the dealer swapped your radio. Was the problem reproducible on the spot and or for the dealer? In my case the dealer couldn't reproduce the problem even after tricking the car into thinking it was at to see that was part of the requirements to trigger it.
So as i continue to monitor it for anymore issues ill let you guys know if i see again or if appears to be gone for good. Interesting to see that some dealers are swapping out the radio and others are not. For those of you that have had the issues and the dealer swapped your radio. Was the problem reproducible on the spot and or for the dealer? In my case the dealer couldn't reproduce the problem even after tricking the car into thinking it was at to see that was part of the requirements to trigger it.
#34
I picked up my IS 350 F Sport about a week ago and i ran into the random blue screen flashes as well but only at night. Also twice the nav system appeared to reboot as everything went black then the screen showed the startup warning and recovered back to where i had it. Took it into my local dealer and they couldn't find anything wrong nor missing updates. They also said its the first they had seen or heard of the issue at least in Arizona. So they did what they call a "hard reset" and the system has been fine so far. However, i haven't drive much more than say 40 miles since that reset, where as before the issues happen over a 1500 miles stretch as i picked up the car from another state and drive in back to Arizona.
#35
I had mine replaced recently. Mine died completely within a week of ownership. So far, no major issues (just the regular BT hiccups). I use my system under full load when driving (Nav is on - seems to always default there and I can't be bothered changing the default), streaming BT audio etc. We'll see if it holds up, *but* at least its working after being replaced.
#36
After a radio swap and several hard resets the new radio is still having the problem. My dealer is very helpful and are waiting for another part to come in from the manufacture.
Crossing my fingers that it resolves the problem but will post an update after the part comes in.
Sent from my iPhone using IB AutoGroup
Crossing my fingers that it resolves the problem but will post an update after the part comes in.
Sent from my iPhone using IB AutoGroup
#37
Hey guys,
So I have had the same issue as most of you on here. I have taken my IS250 F to the dealership for the navigation glitch and they installed the new software but the glitching continued. I made an appointment to have the car checked again and the dealership ended up replacing the radio/Nav unit with a new one. After a week of driving the car the glitching came back. I am now bringing the car back to the dealership for the third time to resolve the problem.
There was another member on this forum that mentioned something a bout a Lemon....would this be considered a lemon if the problem is not resolved??
thank you guys,
So I have had the same issue as most of you on here. I have taken my IS250 F to the dealership for the navigation glitch and they installed the new software but the glitching continued. I made an appointment to have the car checked again and the dealership ended up replacing the radio/Nav unit with a new one. After a week of driving the car the glitching came back. I am now bringing the car back to the dealership for the third time to resolve the problem.
There was another member on this forum that mentioned something a bout a Lemon....would this be considered a lemon if the problem is not resolved??
thank you guys,
#38
Hey guys,
So I have had the same issue as most of you on here. I have taken my IS250 F to the dealership for the navigation glitch and they installed the new software but the glitching continued. I made an appointment to have the car checked again and the dealership ended up replacing the radio/Nav unit with a new one. After a week of driving the car the glitching came back. I am now bringing the car back to the dealership for the third time to resolve the problem.
There was another member on this forum that mentioned something a bout a Lemon....would this be considered a lemon if the problem is not resolved??
thank you guys,
So I have had the same issue as most of you on here. I have taken my IS250 F to the dealership for the navigation glitch and they installed the new software but the glitching continued. I made an appointment to have the car checked again and the dealership ended up replacing the radio/Nav unit with a new one. After a week of driving the car the glitching came back. I am now bringing the car back to the dealership for the third time to resolve the problem.
There was another member on this forum that mentioned something a bout a Lemon....would this be considered a lemon if the problem is not resolved??
thank you guys,
Last edited by UncleSpud; 12-30-13 at 01:03 PM.
#39
I don't see why the entire navigation/infotainment unit would not be a candidate for a lemon buyback. Its a major feature of the car that we all paid $1000's for. If mine had to be replaced 3 times, I'd lemon the car for sure. These are supposed to be premium cars.
#40
We'll find out soon enough. I have a feeling that someone will put this to the test in the near future.
#41
The reason I ask is because this will be my third time bringing in the IS250 F in for the same radio/Nav issue. I try not to lose faith in my dealership but this is the third time in less that two months that I have had to bring in the car...
#42
I agree with you...That being said, I have an appointment with the dealership to service my radio/nav once again for the same issue. My question to those that have ever bought a lemon, How should I address this with the dealership? What should I be expecting?
The reason I ask is because this will be my third time bringing in the IS250 F in for the same radio/Nav issue. I try not to lose faith in my dealership but this is the third time in less that two months that I have had to bring in the car...
The reason I ask is because this will be my third time bringing in the IS250 F in for the same radio/Nav issue. I try not to lose faith in my dealership but this is the third time in less that two months that I have had to bring in the car...
PS: when dealing with a lemon, the dealer is usually out of picture. It is a direct-consumer-to-manufacturer type of business.
Last edited by salvadorik; 12-31-13 at 12:14 PM.
#43
Well, my ML rebooted itself 4 times back to back last night. I downloaded the latest firmware almost 2 weeks ago so this is still an ongoing issue I would think for most of us. I'll keep monitoring this and bring it up to my dealer if this begins to happen more often as my baby only has 700 miles.
#45