Text notification popup, phone grayed out?
#1
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Text notification popup, phone grayed out?
Strangest thing, I don't get how it works. When I receive a text message, you get the popup on the screen that gives you three options: Read, Ignore, [Phone Icon]. However the phone icon has always been grayed out for me.
The other day, I got a text from Amazon about a package being delivered, and it was from a 5-digit phone number (the codes you can text). When I got a text from them, the phone icon WASN'T grayed out. This happened again when I received another 5-digit text from AT&T - the phone icon was active.
It seems I can only call someone back from a text if it's a 5 digit number? Wtf?
Does anyone else have this problem?
Attached is a picture - obviously I should be able to call them because I have the number since the contact is loaded
The other day, I got a text from Amazon about a package being delivered, and it was from a 5-digit phone number (the codes you can text). When I got a text from them, the phone icon WASN'T grayed out. This happened again when I received another 5-digit text from AT&T - the phone icon was active.
It seems I can only call someone back from a text if it's a 5 digit number? Wtf?
Does anyone else have this problem?
Attached is a picture - obviously I should be able to call them because I have the number since the contact is loaded
#2
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No one else sees this? Do other people have the Phone icon available?
edit: for what it's worth, I dug through the manual and found the pages referencing these screens. There was no note explaining why it would be grayed out in certain situations.
edit: for what it's worth, I dug through the manual and found the pages referencing these screens. There was no note explaining why it would be grayed out in certain situations.
Last edited by DrHorrible; 08-18-15 at 09:29 AM.
#3
I believe you are using iPhone and this function is not supported with iPhone. You can find a complete compatibility list using this website:
http://www.lexus.com/mobilelink/
http://www.lexus.com/mobilelink/
#4
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Well that doesn't make any sense, but sure enough it says it can't call back the sender of an SMS text. I wonder why, on this one screen, it's not capable of doing that? No real logic there...
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