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Never would I let the dealership wash my car. See thay rag they are wiping it down with? It's a cheap *** microfiber that they used on the last 15 cars they washed. I always state "NO WASH". I am a professional detailer and super fussy with my car. The only one that lays a hand on it is me.
My dealer's car wash is completely touchless, so yes, both my husband and I use it (especially in the winter to get the salt off when it's too cold to hand wash at home)