My brand new car's steering wheel still vibrates at highway speeds - after service
#32
Final update....I think :)
So I just picked up my car and am so thrilled. They figured it out!
Yesterday, they put a full set of wheels from another vehicle and found that corrected the issue, so they knew it was either the tires or rims causing the vibration. So today they checked the rims and all was good, so they changed the tires to Michelin Pilot Super Sport and that did it. It was the tires all along. This is the 4th set of tires they put on, but it finally worked. Yay, I am so happy!! Time to go
Now to find a shop to install my Joe-Z axle back!
Merry Christmas!!!!
Yesterday, they put a full set of wheels from another vehicle and found that corrected the issue, so they knew it was either the tires or rims causing the vibration. So today they checked the rims and all was good, so they changed the tires to Michelin Pilot Super Sport and that did it. It was the tires all along. This is the 4th set of tires they put on, but it finally worked. Yay, I am so happy!! Time to go
Now to find a shop to install my Joe-Z axle back!
Merry Christmas!!!!
#38
Originally Posted by Boomette
Thanks guys. I tried calling Lexus Corporate yesterday and asked for a buy-back. They need 2 days to review/contact dealer and call me back. I also sent the Lemon Law paperwork as well (sent before I saw JDR76's post). So I alerted Lexus that I sent the paperwork but that I want to know about the buy-back first. She noted it for the agent and said they take all into account and they'd most likely get back to me before they get to the Lemon Law paperwork anyways...so saying a prayer!
In the meantime, the service director for the dealership called me back yesterday and is going to send their shop foreman (been there 17 years) to come do a test drive with me in the car today. Even still, I hope they either figure it out once and for all or just give me a new one.
In the meantime, the service director for the dealership called me back yesterday and is going to send their shop foreman (been there 17 years) to come do a test drive with me in the car today. Even still, I hope they either figure it out once and for all or just give me a new one.
Good luck!
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05-03-09 01:51 PM