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yeah, leather is only available with the luxury package and the luxury package is rare. i think it's more likely to come with the 350 non-f-sport than it is with the 250. i had the car ordered with the limited packages and features available. lexus likes the one-size-fits-all approach. annoying.
I heard that L/certified preowned car is valid for 6 years/unlimited mileage.
that's only if you pay for the extended service contract. did you?
anyhow, if you're within warranty, then it will likely be covered. if you're out of warranty, then it's very probable that you will have to pay out of pocket.
looks like the issue some c6 vette owners were having because they were actually sliding down the seat bolster when entering the car. not saying you're doing that but maybe the previous owner did. once you get it fixed...don't slide down the seat.
They're probably going to tell you it's normal wear and tear, usually a hit or miss from what I've seen people say on here (as the person above mentioned ^).
If one dealer says its not covered just go and try another one.
If the warranty does not cover this leather seat peeling off issues,
This isn't leather, it is Nuluxe. I have had many cars with leather interior (now own an IS with leather) and never saw this type of wear on leather. The wear&tear on leather looks very different and in my opinion a lot better, I actually love the look&feel of a lightly weathered leather but this peel-off (seen here before quite a few times) looks unfortunately ugly, exposes the cheapness of the material.
That's not wear and tear. That's product failure. Are they wanting us to believe that the finish on the leather (not simple creases) won't last 4 years under normal or regular usage? That Lexus chose a product (Nuluxe) for their seats that fails so easily? A 2014 with 32k miles should be under warranty unless it was one of the first units sold.
Lexus of Seattle won't do anything about it, my case manage won't do anything about it either. It's "normal wear" lol older cars don't have this issue.. so stupid on lexus' part