DNSVXV

Hey guys,

I recently purchased a 2015 Lexus IS 250 from a local Volvo dealership months ago but last week my LED headlight went out so I took it to the Lexus dealership. To my surprise the Lexus rep informed me that the headlight assembly replacement would not be covered under the basic 48 month warranty?! I was under the impression otherwise?

Quote was $1,500 for parts + $380 for labor.

He did say that the vehicle was previously in a front-end accident... I wasn't aware of this and it has a clean Carfax... Is that why the headlight assembly replacement is 'not covered'? I just reached out to Lexus corporate but any other advice on how to proceed here?

Obviously I can purchase the assembly on the after market and have a local mechanic fix at a much lower cost but I'd prefer to have Lexus or original dealership do it for free

Am I out of luck here?

Thanks,

anamynous

My left LED headlight went out and they covered it under basic warranty. Not sure if the prior accident has any effect on why they are not covering you.

DNSVXV

Hi PatrixUSA,

Thanks for your reply--very helpful.

Actually, I did notice when I purchased the vehicle that there was significant condensation in the same driver's side headlight assembly (this seemed to be ultimately taken care of by the Volvo dealer before they handed me the keys)... So then, perhaps regardless of whether there was a prior fender bender, can I cite this Technical Service Bulletin as grounds that they should replace it anyway? (provided they observe the same opening/fracture indicative of this 2015 issue?). This may be my best bet--much thanks.

And to your other point, the headlight just all of a sudden flickered out so the true cause is likely not due to the original fender bender which must have occurred many months ago... The trouble would be proving that though:/

Thanks,

Silec

iTrader: (10)

I had both my headlights replaced on my 2014 350 fsport under warranty a few months ago but my car never been in an accident. Keep in mind that it different from dealership to dealership and also depend on the service advisor and if they are willing to do the work.

E46CT

$300 or so part on eBay and takes maybe an hour to install. don't pay no ridiculous money for an already antiquated outdated headlight. things are diamond dozen on the used market

E46CT

you could also try swapping controllers (it's a small control box) which is responsible for driving the LEDs--you can see if the problem transfers to the other side. If so, buy a new (used) set on eBay. if the problem doesn't switch sides, then you know your problem lies with the LED/board itself inside the projector, necessitating a replacement headlight. Probably corroded out the PCB.

Jbreezie