IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Does your Lexus app show your exact car?

Thread Tools
 
Search this Thread
 
Old 11-13-19 | 07:38 PM
  #1  
BrettKA7's Avatar
BrettKA7
Thread Starter
Pole Position
 
Joined: Jul 2013
Posts: 224
Likes: 70
From: CA
Default Does your Lexus app show your exact car?

I have an IS F Sport. The new Lexus app shows a non-F Sport while Lexus Drivers shows an F Sport. Is everyone’s app like this?

​​​​​​​


Last edited by BrettKA7; 11-13-19 at 07:57 PM.
Old 11-13-19 | 09:21 PM
  #2  
ABGLexus's Avatar
ABGLexus
Driver
 
Joined: Jun 2019
Posts: 163
Likes: 24
From: Orange County, CA
Default

Mines shows the exact color and F sport which is what I have too.
Old 11-13-19 | 09:30 PM
  #3  
BrettKA7's Avatar
BrettKA7
Thread Starter
Pole Position
 
Joined: Jul 2013
Posts: 224
Likes: 70
From: CA
Default

Originally Posted by ABGLexus
Mines shows the exact color and F sport which is what I have too.
Interesting. I just tried deleting the app, downloading it and signing back in and it’s still not an F Sport. Hopefully just a bug.
Old 11-14-19 | 07:07 AM
  #4  
RX_330's Avatar
RX_330
Lexus Test Driver
 
Joined: Feb 2006
Posts: 1,388
Likes: 9
From: Michigan
Default

Mine shows an atomic silver non-F sport
Old 11-14-19 | 07:56 AM
  #5  
Will31894's Avatar
Will31894
Driver
 
Joined: Jul 2017
Posts: 104
Likes: 24
From: PA
Default

Mine shows my exact vehicle color and F Sport as well.
Old 11-14-19 | 09:01 AM
  #6  
oo10inz's Avatar
oo10inz
Driver
 
Joined: Oct 2019
Posts: 86
Likes: 6
From: IA
Default

Mine says "image not found" and i really wish i knew how to fix that. mine is an Fsport but i would even take the non fsport at this point.
Old 11-14-19 | 11:51 AM
  #7  
Pittsy's Avatar
Pittsy
Racer
 
Joined: Aug 2018
Posts: 1,936
Likes: 812
From: Arizona
Default

Originally Posted by oo10inz
Mine says "image not found" and i really wish i knew how to fix that. mine is an Fsport but i would even take the non fsport at this point.
Ditto this.
Old 11-14-19 | 12:40 PM
  #8  
Jazzrock's Avatar
Jazzrock
Advanced
 
Joined: Oct 2019
Posts: 712
Likes: 208
From: CA
Default

Thanks for the information on the new app. I just DL and installed it on my iPhone, and
when I get home this evening, I will enter my VIN.
Old 11-14-19 | 12:53 PM
  #9  
swaangin's Avatar
swaangin
Racer
 
Joined: Sep 2017
Posts: 1,665
Likes: 377
From: nj
Default

i have a 2015 is non f sport: no image found
Old 11-14-19 | 05:40 PM
  #10  
Jazzrock's Avatar
Jazzrock
Advanced
 
Joined: Oct 2019
Posts: 712
Likes: 208
From: CA
Default

I put in my VIN. My car popped right up. When I try to save the information, it won't let me do it as the person who had the lease on it before I bought it
already saved the information. Any ideas?
Old 03-07-20 | 06:27 AM
  #11  
LexusTB's Avatar
LexusTB
Driver School Candidate
 
Joined: Mar 2020
Posts: 1
Likes: 0
From: ma
Default Rx350

When i first used the app last july, i had an image. Since the Fall, image not found.
sent email to developers and was told to upgrade app. Have upgraded a couple times. Still broke. Have sent email couple more times. No response.
Not happy with that.
Old 03-07-20 | 07:12 AM
  #12  
oo10inz's Avatar
oo10inz
Driver
 
Joined: Oct 2019
Posts: 86
Likes: 6
From: IA
Default

Originally Posted by LexusTB
When i first used the app last july, i had an image. Since the Fall, image not found.
sent email to developers and was told to upgrade app. Have upgraded a couple times. Still broke. Have sent email couple more times. No response.
Not happy with that.
Agreed. it bothers me more than it should. i tried like 5 different vins and mine was the only one that says that and has the whole time.
Old 03-07-20 | 10:01 AM
  #13  
wycy's Avatar
wycy
Rookie
 
Joined: Nov 2017
Posts: 36
Likes: 2
From: DC
Default

2015 Atomic Silver IS F Sport: "image not found"
Old 03-07-20 | 09:23 PM
  #14  
Ceten's Avatar
Ceten
Rookie
 
Joined: Dec 2019
Posts: 49
Likes: 22
From: Texas
Default

My '18 F Sport shows the right color, but shows a non-F Sport. Wife's '18 NX300 F Sport is right color and shows an F Sport.
Old 03-08-20 | 12:02 AM
  #15  
Markw4mms's Avatar
Markw4mms
Rookie
 
Joined: Oct 2019
Posts: 53
Likes: 12
From: MS
Default

It seems that if your car was previously owned and they were subscribed to any of the remote services, they will have to update it in their system toy reflect the new ownership. I had to call Lexus and they updated the VIN to my name and my exact vehicle comes up when I bring up the APP.
The following users liked this post:
Jazzrock (03-08-20)


Quick Reply: Does your Lexus app show your exact car?



All times are GMT -7. The time now is 05:29 AM.