johnnys

2018 IS300 F Sport RWD, 67K miles

• When I turn on the AC, driver side blows cold air while passenger side blows hot air
• When I switch to heater, driver side blows warm/hot while passenger side blows hot air
• I checked the recall/service campaign page to see if I qualify but it shows my car does not qualify
• I took it to a mechanic and they charged me $170 for diagnosis and told me AC door actuator center blend door is not working and it needs to be replaced
• Mechanic said as it takes lot of work and time to take out the the dash apart, they are charging $1200 for labor and $400 for part
• I asked if this will fix, and they avoid saying it will and rather saying we won't charge if it doesn't get fixed
• I wanted to get 2nd/3rd opinion before moving forward but worried about diagnosis fees piling up

Question:
1) can this be the reason?
2) is this a fair price?
3) what else should I try?

Let me know what the problem can be and if you had this, how you got it fixed.
Open for any suggestion and feedback

Thank you

yohan81718

One thing you can try is to disconnect the battery for few minutes and then try again.