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MY24 LEXUS IS Apology Kit

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Old 02-04-24 | 01:54 AM
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Default MY24 LEXUS IS Apology Kit

This was a surprise for me. I didn't expect to get this in the mail today. Did anyone else receive an Apology Kit?



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Old 02-04-24 | 04:30 AM
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Originally Posted by GoobeRo
This was a surprise for me. I didn't expect to get this in the mail today. Did anyone else receive an Apology Kit?


That's a nice surprise. Most stealerships would have said "meh"
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Old 02-04-24 | 02:41 PM
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Originally Posted by SlowlaneAZ
That's a nice surprise. Most stealerships would have said "meh"
This is looking like a Lexus USA corporate thing, not a dealership thing, based on the letter's contents.
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Old 02-04-24 | 06:39 PM
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Originally Posted by arentz07
This is looking like a Lexus USA corporate thing, not a dealership thing, based on the letter's contents.
I agree. Well done Lexus, well done. 👏🏽
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Old 02-04-24 | 06:54 PM
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No apology kit for 2023 owners, they never said wireless for our cars.

I think it's kind of funny.
Old 02-04-24 | 07:04 PM
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Where is the apology for the sagging bumper?
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Old 02-05-24 | 02:59 AM
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Now if only we would get an apology kit containing a kit with a tube of Gorilla Glue for our front apron separation.....
Old 02-05-24 | 08:37 AM
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Originally Posted by GoobeRo
This was a surprise for me. I didn't expect to get this in the mail today. Did anyone else receive an Apology Kit?



I just looked at my 2024 IS label and it does not say wireless for car play however my IS did come with the optional USB phone charging cable kit for an extra $85 which is what looks like they sent you.
Old 02-05-24 | 05:30 PM
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I have an aftermarket wireless android auto adapter that works pretty well. I have to imagine Toyota/Lexus could design a better one that they could have given away for those affected 2024 owners and sold to others want wireless AA/CarPlay.
Old 02-06-24 | 11:54 PM
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Originally Posted by HJP12
I just looked at my 2024 IS label and it does not say wireless for car play however my IS did come with the optional USB phone charging cable kit for an extra $85 which is what looks like they sent you.
I wonder when they figured out the label was wrong or if someone tried to sue them for false advertisement or something.
Old 02-07-24 | 05:02 PM
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My daughter got this on her 2024 IS 350
Old 02-11-24 | 12:56 PM
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Originally Posted by TCM55
I have an aftermarket wireless android auto adapter that works pretty well. I have to imagine Toyota/Lexus could design a better one that they could have given away for those affected 2024 owners and sold to others want wireless AA/CarPlay.
Same. I use the Motorola one for Android. Works seamless and I believe I paid like $75. Also, thanks to the location of the port, its invisible since it lives in the center console.
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