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Old 01-15-22, 10:34 PM
  #5791  
Joe Z
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Originally Posted by macmaster
I HAVE THE EXACT SAME PROBLEM. Picked it up today. After driving just TWO miles at the start of an 800 mile journey home with just 20 miles on the odometer, the CEL went on with the exact same warning about the parking brake malfunction. Turned around and went back to the dealer. The Master Tech won’t be here until Monday morning and so now I’m stranded out of state and need to be back at work by Tuesday.

The dealership agreed to put us up for the weekend until Monday morning when they look at it. If it’s indeed a software issue, do you think it’s safe to drive 800 miles home and get it fixed at my local dealer? I’ve never been so stressed and disappointed in my life. This trip had turned into a nightmare. ((
Grr... I'm just going to go out on a limb and say this is NOT a coincidence..(now with 2 units) Sure hope they get down to the root cause ASAP.
Personally I do not recommend taking that long of a trip if its related to software / sensors / anything directly to engine controlled units.

@macmaster + @jororo
I would insist on both cases to speak directly to each of your Lexus Dealerships SHOP FOREMAN - to immediately being involved in each of your diagnosis & resolution.

Of course many inquiring minds here will want to know..

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Old 01-15-22, 11:35 PM
  #5792  
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Originally Posted by jororo
That’s good to hear (err read) … helps explain why the safety systems would also throw codes when there is a mechanical issue. My mind stopped at “what incredibly sloppy coding to have a reverse auto braking system linked to an oxygen sensor.” Hopefully it’s something as minor as a loose air box clip, loose connector fitting, etc.

Backstory - my ‘07 IS350 was lemon law’d due to the unintended acceleration issue, so this less-than-stellar start is bringing back some bad memories. Long story short - it wasn’t the floor mats (they were in the trunk after the first dealer visit) and it wasn’t a driver who didn’t know the difference between the gas & the brake pedal (I was driving 50cc motorcycles and 50cc four wheelers before preschool, and slowly continuing on to eventually have motorcycles that saw 170+ mph and a car or two that saw the “I did it!!” side of 200mph). The court ordered Toyota to buy it back a couple months before the issue became a nationwide story, with Toyota fighting tooth & mail up until the court date, but at court they basically no-showed. Seems they didn’t want anything they might say becoming part of a public record outside of their control.


Long story long - the unintended acceleration happened to me well over a dozen times. Even had a video on an old Blackberry clearly showing that my feet were nowhere near the pedals, that there was nothing blocking the pedals, and the thing was still all out accelerating.

It was a very cruddy experience. The dealership did all they could but Lexus/Toyota corporate just stonewalled. On the deadline day for Toyota corporate to cut me the court ordered check and take back the car, they tried forcing me to sign a multi page, densely written form that basically said “it’s all in your mind, this car is a flawless gem.” Goes without saying that my law degree paid off when presented with that BS … wanted to be dang sure the next buyer knew there was a huge safety issue rather than him/her being like that CA CHP trooper and die with his wife & brother in law.

Scary part is to think about how many people signed that release form, a form that seemed specifically drafted to allow Toyota to keep the issue buried, prevent a ‘lemon’ title notation, and possibly even keep the matter outside of NHTSA reporting requirements. I still have that form boxed away in a family barn back in Texas.

I get annoyed to no end by the jort wearing mouth breathers who mindlessly dismiss that whole issue as solely due to either bad drivers who didn’t know the difference between a gas pedal and a brake pedal, or being caused by a wedged floor mat. Not saying some weren’t, but its very obvious that many occurrences, like mine, stemmed from much more intricate mechanical / electrical / computer issues that Toyota’s then safety logging system wasn’t even coded to record. Yes, obviously you put it in neutral when it happened and let it bounce off the redline while you bring the thing to a stop, but many people don’t perform optimally in life threatening, panic inducing situations.

Side note - elementary school principals don’t smile upon a 1st grader locking up his motorcycle at the bike rack. When my son reaches 1st grade I’m going to see if that’s still the case !!

Sorry for the rant. Was looking forward to having a fun Saturday drive through the mountains in my new 472 HP beast and instead I have an RX Hybrid loaner sitting in my driveway. Just looking at it makes me yawn.
Wow! I'm surprised you've returned to the brand. I had a terrible experience with Porsche and don't think I'd ever buy a new Porsche again. The dealer was worse than Porsche Cars North America, so maybe someday I'll reconsider another overpriced, rebranded VW. My whole experience, and reading yours, just reaffirms my belief that, although I love cars, the industry culture is very entitled and there are far too many douchebags working in the car industry.
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Old 01-16-22, 04:40 AM
  #5793  
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Originally Posted by Joe Z
Grr... I'm just going to go out on a limb and say this is NOT a coincidence..(now with 2 units) Sure hope they get down to the root cause ASAP.

Joe Z
I agree, seeing 2 cars with the same issue in such a short span, something is wrong and I would think it is related to a certain batch....these are all recently acquired cars and arent the LE....hopefully this gets identified asap but is putting a bit of a damper on the excitement....
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Old 01-16-22, 04:41 AM
  #5794  
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Originally Posted by Joe Z
Personally I do not recommend taking that long of a trip if its related to software / sensors / anything directly to engine controlled units.

@macmaster + @jororo
I would insist on both cases to speak directly to each of your Lexus Dealerships SHOP FOREMAN - to immediately being involved in each of your diagnosis & resolution.
This situation sucks butt! I feel really badly for you guys and hope this situation is fixed for everyone, like, yesterday.

I agree with @Joe Z , do not drive the car back home. If other sensors (who seemingly aren’t connected) have also flagged errors, Lord knows what’s up. The last thing your nerves can take is an 800 mile long ‘white-knuckled’ drive hoping the car doesn’t put you down somewhere.
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Old 01-16-22, 05:26 AM
  #5795  
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I really hope these recent issue are minor, easy fixes. I remember one of my good friends mentioned recently that he was weary buying a new car during the chip shortage.

Last edited by BChoCRNA; 01-16-22 at 06:39 AM.
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Old 01-16-22, 05:48 AM
  #5796  
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Originally Posted by BChoCRNA
I really hope these recent issue up are minor, easy fixes. I remember one of my good friends mentioned recently that he was weary buying a new car during the chip shortage.
This is not coincidence. 2 cars, right off the lot. I was kinda wondering the same thing over the last few months during the chip shortage. Did the automakers look to their alternative supply chain for these electronic components to keep the assembly line moving. Not insinuating that Toyota cut corners here as they adhere to regimented quality program. But sometimes, when you switch from your long lasting, trusted supplier, you may run into issues. Anyways, all speculation here . I'm no automotive production specialist.

I went to see 2 non-LE IS500's that were available in showrooms yesterday. I nearly pulled the trigger on one them late Saturday. This now making me nervous.

As others have said, I hope it is a minor issue that is easily resolved.

Last edited by TGPCanada; 01-16-22 at 05:53 AM.
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Old 01-16-22, 05:54 AM
  #5797  
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^^^ I’d pull the trigger. I’m pretty confident this will be fixed pretty quickly. Several forum members have had theirs for weeks w/o an error.
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Old 01-16-22, 06:02 AM
  #5798  
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Originally Posted by TGPCanada
This is not coincidence. 2 cars, right off the lot. I was kinda wondering the same thing over the last few months during the chip shortage. Did the automakers look to their alternative supply chain for these electronic components to keep the assembly line moving. Not insinuating that Toyota cut corners here as they adhere to regimented quality program. But sometimes, when you switch from your long lasting, trusted supplier, you may run into issues. Anyways, all speculation here . I'm no automotive production specialist.

I went to see 2 non-LE IS500's that were available in showrooms yesterday. I nearly pulled the trigger on one them late Saturday. This now making me nervous.
Speculation on my part too. Unfortunately, theres a lot of this going around in every sector and the new variant wave isn’t making it easier. I wish to believe that Toyota is immune to the global chip/parts shortage, especially with Lexus vehicles built in Japan.
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Old 01-16-22, 06:13 AM
  #5799  
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Originally Posted by TGPCanada
Did the automakers look to their alternative supply chain for these electronic components to keep the assembly line moving.
I was thinking the same thing, there was even a link posted here back in Nov to a report where toyota/lexus would be accepting to take parts that weren't perfect in locations not visible to customers, in an effort to keep the supply chain going, so what else did they do to achieve that goal...almost makes me want to wait a bit longer as I am not sure what this shortage supply has done to the reliability of of cars....my 2021 350 looks sexier now
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Old 01-16-22, 06:29 AM
  #5800  
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Thanks everyone for your concern. I was so excited to share my success story and photos with you guys but this puts a serious wrinkle in all my plans and my trust in the Lexus brand.

here’s the million dollar question. Would you guys either:

(A) return the car as the dealer allows me. Get a refund on the down payment and cancel the loan contract (I pray that’s not complicated). Chalk it up as a learning experience.
OR
(B) keep the car and let them repair it. Fly home and get it shipped to me (it would be nice if they helped pay for that)

If it’s the latter, I’m worried that the issue or more could persist when I’m home and then I have a problematic car forever. I could sell it after 4 years when the powertrain warranty expires, which is the same length of time I financed, but that’s really not how I imagined having this car. (BTW - Do cars depreciate more if they’ve been in the shop more?) Or it could be a great car that never has problems again. I really don’t know where to go from here....

Last edited by macmaster; 01-16-22 at 06:35 AM.
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Old 01-16-22, 06:42 AM
  #5801  
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Originally Posted by TGPCanada
This is not coincidence. 2 cars, right off the lot. I was kinda wondering the same thing over the last few months during the chip shortage. Did the automakers look to their alternative supply chain for these electronic components to keep the assembly line moving. Not insinuating that Toyota cut corners here as they adhere to regimented quality program.
Scotty Kilmer had a video recently about Toyota using parts they normally would reject due to shortages. Although he did specify that they weren't vital parts. Screws, plastics etc that the customer will never know or care about.

macmaster and jororo, I feel bad for you guys. I hope both dealers take good care of you and this ends up being a minor deal.
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Old 01-16-22, 06:43 AM
  #5802  
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Originally Posted by wthrman2
I was thinking the same thing, there was even a link posted here back in Nov to a report where toyota/lexus would be accepting to take parts that weren't perfect in locations not visible to customers, in an effort to keep the supply chain going, so what else did they do to achieve that goal...almost makes me want to wait a bit longer as I am not sure what this shortage supply has done to the reliability of of cars....my 2021 350 looks sexier now
Yeah, it's a bit of a tough one right now. Yesterday, I went to see an Infrared one. It arrived sometime in December, which means it was being manufactured during the heart of the chip shortage. Having said all this , this is Toyota/Lexus, a world reputable automotive supplier that has developed standardized, regimented quality programs in manufacturing. (this is not Tesla . LOL - sorry Tesla owners). I expect whatever issues to be minor, and more of an irritating nuisance. We all know the mechanical components are solid - engine, transmission are old, tried, and reliability and built in Japan. You always hear of these complaints/ headaches BMW owners have with the electric gremlin problems in their cars. Definately we don't want Lexus products falling into a similar conversation.

Anyways, we are all speculating and over extrapolating based on a couple of incidents that happened yesterday. Most on this forum have had their IS500 for several weeks now without incident.

Let's get the diagnosis and go from there.

BTW - for anyone who's on the fence about a particular colour my advice: You MUST, MUST go see the colour in person, even if it's on a different Lexus car. All these Youtube videos/pictures,etc. while very helpful, just are no substitute for seeing the colour in person. I was of course on the fence with Infrared (looks a tad orange when I look at even my own pictures I took yesterday). But in person, there is no hint. It has a deep, beautiful, rich red which even my wife was pleasantly surprised by (she thinks I'm stupid to buy red). Must, must go see the colour in person.
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Old 01-16-22, 06:50 AM
  #5803  
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Originally Posted by TGPCanada
(this is not Tesla . LOL - sorry Tesla owners).
Tesla Model 3 Owner Discovers Car Was Delivered Missing a Brake Pad

Weeks later, she's still waiting for a replacement part from Tesla.
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Old 01-16-22, 08:02 AM
  #5804  
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Originally Posted by TGPCanada
Yeah, it's a bit of a tough one right now. Yesterday, I went to see an Infrared one. It arrived sometime in December, which means it was being manufactured during the heart of the chip shortage. Having said all this , this is Toyota/Lexus, a world reputable automotive supplier that has developed standardized, regimented quality programs in manufacturing. (this is not Tesla . LOL - sorry Tesla owners). I expect whatever issues to be minor, and more of an irritating nuisance. We all know the mechanical components are solid - engine, transmission are old, tried, and reliability and built in Japan. You always hear of these complaints/ headaches BMW owners have with the electric gremlin problems in their cars. Definately we don't want Lexus products falling into a similar conversation.

Anyways, we are all speculating and over extrapolating based on a couple of incidents that happened yesterday. Most on this forum have had their IS500 for several weeks now without incident.

Let's get the diagnosis and go from there.

BTW - for anyone who's on the fence about a particular colour my advice: You MUST, MUST go see the colour in person, even if it's on a different Lexus car. All these Youtube videos/pictures,etc. while very helpful, just are no substitute for seeing the colour in person. I was of course on the fence with Infrared (looks a tad orange when I look at even my own pictures I took yesterday). But in person, there is no hint. It has a deep, beautiful, rich red which even my wife was pleasantly surprised by (she thinks I'm stupid to buy red). Must, must go see the colour in person.
Is this the one in Edmonton?
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Old 01-16-22, 08:04 AM
  #5805  
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Originally Posted by macmaster
Thanks everyone for your concern. I was so excited to share my success story and photos with you guys but this puts a serious wrinkle in all my plans and my trust in the Lexus brand.

here’s the million dollar question. Would you guys either:

(A) return the car as the dealer allows me. Get a refund on the down payment and cancel the loan contract (I pray that’s not complicated). Chalk it up as a learning experience.
OR
(B) keep the car and let them repair it. Fly home and get it shipped to me (it would be nice if they helped pay for
The dealer is willing to cancel your contract and let you return it?! If so, that is an interesting option...
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