TipsyTonio

Someone please correct me if I'm wrong. But you don't need to take it back to that specific dealer for a Lemon Law issue. Any Lexus dealer will suffice. And I believe that California Lemon Law applies since you are registering the car in California. This is similar to how you paid California sales tax, not the tax of the state you bought the car in.

And I agree that this shouldn't happen. But, and don't take this negatively, I don't think they have to do anything for you in this regards. Your dealer will claim that they are offering you another option (them taking the car from you) and the Lexus warranty guide says that they do not cover consequential damages. And you having to ship the car because you can't wait is an example of a consequential damage.

wthrman2

To be honest, the dealer does not have any obligations to do this although it is always in their best interest to work with customers but again, it is how you approach them. If you go in and start demanding this, itbwoukd never go well in my opinion.

If you are nervous and uncomfortable, just walk away as you are given that choice. The dealer/Lexus has already provided some assistance for your extra stay.

Buying local always makes things easier when dealing with problems but I know that some dealers also are charging ridiculous market adjustments.

I feel your frustration and disappointment but as others have said, no cars are immune from these issues but you have a chance to walk away...so if you have second thoughts, just exercise that option.

95bat

I think you got dealt a crappy hand with your buying experience, but the dealership doesn't have to pay to ship the car to you

I think them offering to pay for a hotel was already a very gracious offering. I think their only requirement is to fix the car, your hotel/work/flight/shipping/etc is all up to you unfortunately.

If they can fix it ASAP Monday morning (not sure if they're open since it's a holiday) then you could make it back for work on Tuesday.

lexussingh

Ditto, I have the same Parking Brake Support Sensor malfunction in my LE.
Looks like this might be a widely defective part.
Hopefully, it ends up being an easy fix like a code reset.
Taking the car to the dealer Monday, will report back.

LH1

Oh man you too!? This sucks.

I feel terrible for you guys. This kind of takes all the fun out. Yea let's hope it's an easy fix.

wthrman2

Well, well, well....that is interesting and disappointing at the same time. I have never seen something like this and having owned a Lexus ID or RC, never had a single issue except the recall on the fuel pump although it never malfunctioned....

There will like be a technical bulletin issued on the IS 500 ... these are just the members on the forum so likely more issues out there. Curious if this affects new 300/350 cars produced too...

Yaroze86

care to share last 4 of the vin to see if they are in a block of cars? No worries if you do not wish to do so.

LH1

I don't have an IS 500 yet. It just sucks that macmaster, jororo and lexussingh all have to deal with this.

DLPTony

No kidding. 😞

lexussingh

my last four vin numbers are: 1476
If someone figures out additional info like if its a consecutive batch please let us know.

Yaroze86

that puts your around the #200 le mark.

Nvicta

Truly sucks there is an early issue occurring with these cars. I had a similar but different experience with my 2008 v8 tundra that saw infrequent use. That truck got maybe one mission a month and after many years of sitting it finally protested, throwing up some very arbitrary codes and running funny. These codes stumped most of the Yota techs but the master tech knew the symptom right away. A clogged fuel rail prohibited fuel from reaching one of the cylinders and the electric control unit put the truck in limp mode as a safe guard. Ultimately after the fuel system was cleaned, the truck ran good as new. Codes cleared. Like others on here predict, there looks to be a consistency in the issue and likely a nice fix following shortly behind.

I would say the honeymoon period for this car may be ruined or shortened for some. That is for sure. But of all the random, various issues I’ve had with my many Toyotas and Lexus, I’ve never been let down by the customer service that comes with it. That is why I’m a loyal customer. My 500 should arrive in a week here. I’m just waiting for a truck to take it from San Diego to the Bay Area. I acknowledge there may be some issues now but that doesn’t phase me. I’m still pumped!

TGPCanada

Yes, black interior. I must say though, seeing the Einke wheels now in person, they still don't it for me compared to the gun metallic finish that we have on our 21 IS350.
For me, I would definitely leave the Einke wheels for the winter and buy a set of gun metallic wheels (or other nicer wheels) to go with the summer tires.

Also, the dealership told me that you cannot downsize to 18" rims on the IS500 if you want to save money for winter tires/wheels. The parts manager wasn't sure, then the dealership manager jumped in and said can't be done. You're stuck with the 19" for winter tires.

AmbyBomb

I don't see why 18s wouldn't fit given the GS can fit 18s and so can the ISF.

macmaster

A couple months ago, this problem presented itself in the ES.

https://www.clublexus.com/forums/es-...lfunction.html

I also SWORE about a week ago I read a comment on a IS500 YouTube video that someone was disappointed because their new IS500 was already in the shop due to the CEL. I dismissed that comment because I thought it might be a troll or it would never happen to me. I can’t remember which video it was on, but it was a rather popular video I’ve seen at least 3 times and if you sort comments by New it should be somewhere near the top. I can’t look for it now because I only brought my phone on this trip. If someone could find that comment it would be very interesting.