My New 2011 USB ISF gets delivered to my home today
#1
My New 2011 USB ISF gets delivered to my home today
I can't wait for my F to arrive, it's been a long journey let me share my story with everyone here. Well back in March of 2010 I started to have problem with the ASL on the right side of my 2008 IS350 then the left side failed 4 months later. Well over the course of the next six months my dealer changed the head light housing three time,the leveling senors three times, the ECU that controls them twice. My dealership had Lexus Master Tech's come out on three separate occasion one tech came twice he could not fix nor properly diagnosis the car they then sent another one of there senor tech same deal. By September I had enough, the car had spent close 2 months down for service and wanted to just move on. I'm car guy and know that chasing down electrical problem can be difficult and was willing to try to work this out because I like my IS350 and folks at Lexus of Greenwich were great.
So in September the decision was made to start the buy back process, this took additional 2 months to complete. I had only one problem going thru this process, I had F-sport CAI, Exhaust, Sways (F&R) and Springs installed but I did not have all of the original receipt's, but had my paypal invoice with company name were these part were purchased which was at Park Place Lexus Internet sale. Well Lexus legal department did not want to except this documentation but after having three way conversation with customer care, legal and engineering Dept's using the argument that if they want I would put the car back to stock, but you will never no if one of f-sport components may have caused the failure to occur. The Lexus engineer agreed with me and the gave me total refund on those parts.
Well thats my sad story but with happy ending due to Lexus refunding every cent I put into car which included my down payment, f-sport parts, interest earned on the car, and every payment made on the car I was able to put a very LARGE down payment and now I"m sit here at home waiting for my ISF to be delivered it's coming from Plano Texas I live in Westchester County which is in the state of New York just north of NYC. Here are some pics of parts I have waiting to go on my New ISF the sound system was orginally going to go on IS350 but now going into ISF next part order will be Joe Z exhaust.
So in September the decision was made to start the buy back process, this took additional 2 months to complete. I had only one problem going thru this process, I had F-sport CAI, Exhaust, Sways (F&R) and Springs installed but I did not have all of the original receipt's, but had my paypal invoice with company name were these part were purchased which was at Park Place Lexus Internet sale. Well Lexus legal department did not want to except this documentation but after having three way conversation with customer care, legal and engineering Dept's using the argument that if they want I would put the car back to stock, but you will never no if one of f-sport components may have caused the failure to occur. The Lexus engineer agreed with me and the gave me total refund on those parts.
Well thats my sad story but with happy ending due to Lexus refunding every cent I put into car which included my down payment, f-sport parts, interest earned on the car, and every payment made on the car I was able to put a very LARGE down payment and now I"m sit here at home waiting for my ISF to be delivered it's coming from Plano Texas I live in Westchester County which is in the state of New York just north of NYC. Here are some pics of parts I have waiting to go on my New ISF the sound system was orginally going to go on IS350 but now going into ISF next part order will be Joe Z exhaust.
#3
Congrats!
I took delivery of my 2011 last week!
https://www.clublexus.com/forums/is-...r-excited.html
What colour combo did you get? What will you be running when the snow comes? Looks like you're ready for some serious personalization!
I took delivery of my 2011 last week!
https://www.clublexus.com/forums/is-...r-excited.html
What colour combo did you get? What will you be running when the snow comes? Looks like you're ready for some serious personalization!
#4
When GM of my local dealership looked online with me sitting next to him we saw that for the months of Oct and Nov there had been no additional USB allocated for the north east for that time period and only one SFP which had been sold already.Thats why I had to purchase ISF out of state and had it shipped to NY when I was looking there were only 4 USB available in whole US. Just recived call from driver about 21/2 hours away it like expecting baby lol...
#5
Congrats!
I took delivery of my 2011 last week!
https://www.clublexus.com/forums/is-...r-excited.html
What colour combo did you get? What will you be running when the snow comes? Looks like you're ready for some serious personalization!
I took delivery of my 2011 last week!
https://www.clublexus.com/forums/is-...r-excited.html
What colour combo did you get? What will you be running when the snow comes? Looks like you're ready for some serious personalization!
#7
congrats on the new ride! glad to hear lexus was able to buy back your 350. and it didnt appear to be some sort of confrontation, which is great customer service any time. you've got some nice mods already lined up. happy modding and enjoy her for the holidays!
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#8
#9
Let the modding began I start tuesday morning..